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Old December 12, 2012, 06:16 PM   #4
Senior Member
Join Date: June 21, 2010
Location: Central Georgia
Posts: 1,772
I had one interaction with Ruger customer service and they were exceedingly helpful and accomodating.

Picked up the shipping both ways and replaced and installed the lost part on my Red Label for free within the space of about two weeks.

I was already a bit of a Ruger fanboy, but that forever earned my loyalty.
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Me: "Controlled burn?"
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