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Old December 8, 2012, 08:40 PM   #48
Senior Member
Join Date: February 7, 2011
Location: NE Ohio
Posts: 250
Apparently they've also found a way to eliminate the job of people answering the calls of people returning THEIR calls.

You can say what you want about their prices, but that is NO excuse for having a **** poor customer service program in place. If you don't want to talk to your customers then at least have the courtesy to say so, instead of an answering machine that is perpetually full and incessantly drones on about being busy with other customers or packing boxes.

If business is that good, if you are THAT busy, you can certainly afford to hire a minimum wage school girl to give your customers a real live human being to talk to.
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