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Old December 2, 2012, 02:01 PM   #12
Senior Member
Join Date: March 3, 2011
Location: Vernon AZ
Posts: 1,195
I would check your contract. A second wireless remote has been standard on most systems since the late 70s. The wireless remote is tied to your system not the cell phone.

You need to have some serious discussion with your service. It sounds like the installer cut corners. Most of those guys are contract and paid by the job. Installing the second panel would have cut into their profit.
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