Your ignorance is understandable. Generally, tactical retail response units, such as the Mall Security Directorate, do not share their tactical secrets lightly. However, since the rise of the jihadists, and recent developments in the retail arena which make it clear that domestic attacks are originating overseas, we have begun coordinating force on force training exercises with military authorities. In addition, special elite operators are being sent into the field as force multipliers, training special forces teams up to the level of true operators.
While I'm not at liberty to divulge my deployment details, I can tell you that Johnny Taliban will soon learn that attacking the rug market in Kabul is no longer an easy victory.