View Full Version : Eagle Grips still in business?

January 17, 2013, 04:40 PM
Does anyone know if these jokers are still open? I ordered a set of secret service grips back in August, and they are still AWOL. I've emailed a couple of times and got the "backorder" runaround, in my last email I asked them to ship them by the end of the week or cancel the order. Their grips look nice, but not 6 months nice!

January 17, 2013, 06:16 PM
Yah they still look to be in business.
Tortuga, so you're saying they're about as slow as a turtle? :D

January 17, 2013, 06:23 PM
Slow as a turtle? Ha ha, ha ha. Oh, sorry.
I think they are still in business. I ordered a pair of grips from them, I think, and they shipped in 5 or 10 days, I think.
Nice grips, too.
But yeah, six months?

Grant D
January 17, 2013, 06:27 PM
I bought some ivory Sledgehammer grips for my S&W model 66 from them, and it took about a month to recieve them.
I'd be pretty hot after six months also.
They are some pretty sweet grips though.

January 17, 2013, 06:36 PM
I ordered a pair and they took about a month to arrive.

The grips I received were awful and looked like a beginner had made them. I've hear that some are perfect, and some show up like mine did. Here is what I found:

1.) The wood grain and color was quite different between the right and left side.

2.) There was a large gap right behind the trigger guard.

3.) The grips didn't follow the contour of the backstrap.

4.) The finger grooves didn't line up, and someone had attempted to "blend" them together with sanding, so the result was weird-looking slanted finger grooves.

I sent them back and didn't even bother trying to get replacements. If a company lets garbage like that out of their shop with their name on it, that says everything I want to know about the company. These were expensive grips, too.

After sending the grips back, it took 2 phone calls and 3 emails (getting progressively angrier) to get my money refunded with a simple PayPal transaction. At every turn, I was assured that they were "very sorry", and that the refund would happen very soon.

I really like the design of the Eagle grips, but the execution and follow up was absolutely terrible.

The Great Mahoo
January 18, 2013, 12:08 AM
Hmm, that's a shame. My SP101 sports a nice set of checkered Secret Service grips from them. Can't say much about their service; my dad knew I wanted a set and bought them for me as a surprise before I ever got around do it. That was a few years back now, though.