View Full Version : Poor Remington Quality Part 2

Mike Baugh
May 8, 1999, 07:40 PM
I posted a while back about the problems I had with a new Remington 870 Police parkerized shotgun . After 3 trips back to the factory it has been resolved . Remington no longer makes a parkerized shotgun , they have replaced it with a black phosphate that looks like the old home defense version . Remington offered to send me a new black phosphate or give me my money back , I took the money . The gun was purchased to be customized with Scattergun Technoligies accesories , the Scattergun parts no longer match in color so the gun would have to be refinished to match the parts . I wonder if Scattergun will change their finish color ? Just thought I would pass this along . Mike...

August 23, 2005, 08:08 AM
As of August, 2005 right now, I can only hope that Remington has got it's act together on quality control and final inspections, or taking steps to do this. Their reputation is in shreds on many gun forums on the internet.
I have heard that Walmart is not a place to buy Remington firearms, because Walmart demands a set low price, buying from Remington in bulk lot purchases.
And for Remington to meet that low price per gun to Walmart, they cut quality and production inspections to ship these guns to Walmart. It's as if Walmart black mails Remington in doing this.
It's been said Remington depends on Walmart for over 20 % of it's yearly sales. Maybe Remington needs to shed it's relationship with Walmart.
I know first hand of some Remington rifles and shotguns, that malfunctioned badly the first day used. One buyer I know, got his model 11-87 home, took it out of the box and shouldering it, the barrel was crooked, making a slight curve to the left. He didn't notice this at the store. A gunsmith looked at it and wasn't surprised.

August 23, 2005, 10:39 AM
Actually from the repair center standpoint, Remington Customer Service and Quality are superb, the best among the big rifle/shotgun makers.

Except for the 710.

Big problem: Remington makes some low end products for low end customers. A 3 inch Rem 870 wont feed 3 1/2s...rems fault. Cant get the choke out becasue customer dont read instructions...their fault....wont feed becasue customer short stroke it...their fault., 1187 wont feed cheap promo shotshells...their fault, and so on.....


August 23, 2005, 10:52 AM
I know pride of ownership and all that----but your home invader ain't gonna care one bit if your HD shotty color matches.

A pretty hunting gun is one thing---but black and ugly is another---all they will see is black and ugly---trust me on this.

On some guns ---function is more important than cosmetics---for example Glocks--Ruger P-series---870 HD's---various AR's AK's ect.........

2 of my HD shotguns are police trade-ins----ugly as sin---but WILL get the job done.

August 23, 2005, 01:15 PM
One story that has been around the forums, and gunsmith shops in my state, about Remingtons repair and warranty centers, is that when firearms are sent back to Remington for warranty repair, they contract out the warranty repair work, to selected independent gunsmith shops.
Outsourcing it's called. And it seems to be hit and miss if the repairs are correctly done. Many come back with the same problem.
One owner of a new model 7400 that jammed on the first shot, then repeatedly jammed, sent his back. It took over eight weeks, and when returned they had changed the butt stock with an older one with obvious dings, dents and scratches. Clearly it was from an older different 7400. When the rifle was taken out test fire it, it continued to jam as before.
These continued stories about Remington that get around, need to be addressed officiallly by them. Winchester, Ruger and others just don't have these repeated scenarios being told.
I own Remington firearms. Over the years I have purchased and still have eight Model 700's in different calibers and models. I have two Remington .22 rifles, and one Model 1100, one 870, and a Model 760.
All purchased from the 1970 through the early 80's.

August 23, 2005, 03:56 PM
I'm a little confused on a minor point here. Back when I was actually buying this stuff (phosphatizing compounds and equipment) for an unrelated industry, I was under the impression that Parkerized was simply a trade name for phosphatized, usually but not always zinc phosphate. Bonderize was another trade name for the same stuff, usually iron phosphate - both were like "aspirin" in that a lot of people used the trade names as a generic description. Neither trade name actually implied iron vs zinc vs manganese phosphate - this appeared to be a "trade convention" (i.e. sloppy spec writing).

We used iron, zinc and manganese phosphate. IIRC, the manganese phosphate was usually the blackest of the lot, also the most expensive and best performance by a wide margin.

Although the terminology is "flexible" in trade usage and colors vary, I would tend to assume that replacing "Parkerizing" with "Black phosphate" means that they're replacing a zinc phosphate finish with a manganese phosphate finish.

Buying the stuff to treat building materials doesn't make me an expert, but it sounds like Remington upgraded their finish. If I was offered "black phosphate" in lieu of "Parkerized", I'd be all over it.

August 23, 2005, 04:15 PM
ummmm did anybody notice that this thread started in 1999? i can see that it may still be relavant but.....

August 23, 2005, 04:38 PM
yeah, i noticed...and mike baugh's last post was in 2002...don't think he's gonna read these posts.

August 23, 2005, 04:45 PM
Not only is the thread old, I got to missing my old manganese phosphate supplier and tried calling.

I think they've been bought out or out of business since about when the thread started.

RIP Aerocote :(

August 23, 2005, 09:06 PM
And what's odd is, the "NEW" black phosphate that "replaced" the parkerized finish, hasn't been seen anywhere since this post.

The latest Police guns still have a gray parkerized finish.