DeltaWhiskey
March 6, 2006, 08:40 PM
One of my co-workers purchased a new Hi Point Model JHP in .45 not too long ago. He asked me what I thought of it and I told him that having one was better than having a pointy stick. He grimaced at me and went about his business.
Last week he asked how to ship a pistol back to the manufacturer. He said UPS was giving a bunch of grief about trying to ship one. I asked him what was up and he told me that he had broken the firing pin in his Hi Point. I told him to call Hi Point and explain what broke and just ask them if they would send him some replacement parts. He came back the next day and told me that Hi Point was very pleasant to him on the phone and promised to send a firing pin, a spring and a sleeve out ASAP.
He got the parts yesterday, at absolutely no cost at all to him. I put it in for him tonight, and he'll get it back tomorrow, all without having to fool with shipping it back.
Say what you will about the Hi Point pistols, but they really do seem to have outstanding customer service and are willing to back their products.
Of course, I'm not ready to purchase a blowback operated .45 that takes down by knocking out a roll pin...
Last week he asked how to ship a pistol back to the manufacturer. He said UPS was giving a bunch of grief about trying to ship one. I asked him what was up and he told me that he had broken the firing pin in his Hi Point. I told him to call Hi Point and explain what broke and just ask them if they would send him some replacement parts. He came back the next day and told me that Hi Point was very pleasant to him on the phone and promised to send a firing pin, a spring and a sleeve out ASAP.
He got the parts yesterday, at absolutely no cost at all to him. I put it in for him tonight, and he'll get it back tomorrow, all without having to fool with shipping it back.
Say what you will about the Hi Point pistols, but they really do seem to have outstanding customer service and are willing to back their products.
Of course, I'm not ready to purchase a blowback operated .45 that takes down by knocking out a roll pin...