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Old July 29, 2014, 08:50 AM   #26
kymarkh
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Join Date: February 6, 2008
Posts: 179
Sorry to revive an old thread but my gunvault story has a happy ending. Contacted customer service and gave them my serial number. My gunvault is 9 years old so was not expecting much. To my surprise they issued an RMA and shipped me a new unit along with a prepaid label to return the old unit. The new one uses a 9v battery instead of the 8 AA's the old one did. Very happy customer here!
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Old August 2, 2014, 10:36 AM   #27
eveled
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Join Date: September 29, 2013
Posts: 19
Mine was terrible when I first got it. It would not open consistently. I called to complain and they asked if I was using a duracel battery like the manual said too, when I said no. They said to go buy an actual Duracel battery, I thought they were nuts.

I went and bought a real Duracel 9volt battery and sure enough it works perfect now and has for about 3 years. I changed the battery this summer for the first time. Ed
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Old March 8, 2015, 01:00 AM   #28
godsend1
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Join Date: February 4, 2001
Location: GA
Posts: 16
I've had mine for 13 years, never a problem. Change the batteries every few years.
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Old March 8, 2015, 07:52 AM   #29
stagpanther
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Join Date: March 2, 2014
Posts: 787
I made the huge mistake of buying a Barska biometric safe and will NEVER buy one of those types again. It failed almost immediately after I bought it. Slow access beats no access at all.
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Old March 8, 2015, 08:59 AM   #30
Snyper
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Join Date: December 16, 2013
Location: Eastern NC
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Those types of safes need to be LOW tech, since High tech fails far too often
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Old March 8, 2015, 09:40 AM   #31
seeker_two
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Join Date: August 31, 2002
Location: Deep in the Heart of the Lone Star State (TX)
Posts: 1,776
Does yours use AA or 9v? I have the old AA version, and I go through batteries every two months....and the second month I have to enter the code twice to open it. At the Houston NRA Meeting, I talked to a GV rep about the problem. He said they knew about it& changed the design to a 9v system. When I asked if the older models could be retrofitted, he said they weren't designing a fix. His advice: "Buy rechargeable batteries."

I haven't bought a GunVault product since.
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Old March 10, 2015, 09:55 AM   #32
FAS1
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Join Date: December 9, 2010
Location: San Antonio, TX
Posts: 287
Quote:
Those types of safes need to be LOW tech, since High tech fails far too often
I couldn't agree more!

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Old March 31, 2015, 03:28 AM   #33
MurrayNevada
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Join Date: February 18, 2000
Posts: 27
I found it only to be reliable when I slowly and firmly pressed my combo buttons.
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