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Old July 29, 2014, 08:50 AM   #26
kymarkh
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Join Date: February 6, 2008
Posts: 176
Sorry to revive an old thread but my gunvault story has a happy ending. Contacted customer service and gave them my serial number. My gunvault is 9 years old so was not expecting much. To my surprise they issued an RMA and shipped me a new unit along with a prepaid label to return the old unit. The new one uses a 9v battery instead of the 8 AA's the old one did. Very happy customer here!
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Old August 2, 2014, 10:36 AM   #27
eveled
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Join Date: September 29, 2013
Posts: 7
Mine was terrible when I first got it. It would not open consistently. I called to complain and they asked if I was using a duracel battery like the manual said too, when I said no. They said to go buy an actual Duracel battery, I thought they were nuts.

I went and bought a real Duracel 9volt battery and sure enough it works perfect now and has for about 3 years. I changed the battery this summer for the first time. Ed
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