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Old November 29, 2012, 04:10 PM   #1
tahunua001
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Join Date: July 21, 2011
Location: Idaho
Posts: 6,190
do not use special interest arms

hello all,
way back in May I ordered a caliber conversion kit for an enfield rifle that I have laying around. the initial estimate was only a few weeks turn around however there were endless excuses as to why my order hadn't shipped yet and then there would be several lapses where Rich would not answer my emails until the requests became "less than civil". 2 months ago he finally said that my order was finished and would ship that week however it never arrived and he has failed to respond to any inquiries I've made since then.

everything I've read about Rich and SIA has been nothing short of stellar which is why i am incredibly irritated by a complete lack of customer service and failure to deliver. today I demanded my money refunded...hopefully I can get this resolved however I don't think I would ever use their services again.
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Old November 29, 2012, 07:01 PM   #2
Richard SIA
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Join Date: October 21, 1998
Location: Gardnerville, NV. USA
Posts: 4
Email sent to you.

Sometimes life sucks.

Getting back up to speed now after the arm and leg injuries, catching up ASAP.
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Old November 29, 2012, 07:41 PM   #3
jonnyc
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Join Date: July 20, 2009
Location: PA
Posts: 836
Well, I wasn't 100% satisfied with my post-purchase and post-assembly replies. I never got satisfactory help with my extraction issues, but I am very happy with the end result. I guess one must take that into consideration. Small, one-man shops can never compete on equal-footing with a well-staffed, full time company.
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Old November 30, 2012, 12:01 AM   #4
Art Eatman
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Join Date: November 13, 1998
Location: Terlingua, TX, USA
Posts: 22,540
The OP stated in a PM that the question had been resolved. So, closed.
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