do not use special interest arms

tahunua001 · November 29, 2012, 05:10 PM

hello all,
way back in May I ordered a caliber conversion kit for an enfield rifle that I have laying around. the initial estimate was only a few weeks turn around however there were endless excuses as to why my order hadn't shipped yet and then there would be several lapses where Rich would not answer my emails until the requests became "less than civil". 2 months ago he finally said that my order was finished and would ship that week however it never arrived and he has failed to respond to any inquiries I've made since then.

everything I've read about Rich and SIA has been nothing short of stellar which is why i am incredibly irritated by a complete lack of customer service and failure to deliver. today I demanded my money refunded...hopefully I can get this resolved however I don't think I would ever use their services again.

Richard SIA · November 29, 2012, 08:01 PM

Sometimes life sucks.

Getting back up to speed now after the arm and leg injuries, catching up ASAP.

jonnyc · November 29, 2012, 08:41 PM

Well, I wasn't 100% satisfied with my post-purchase and post-assembly replies. I never got satisfactory help with my extraction issues, but I am very happy with the end result. I guess one must take that into consideration. Small, one-man shops can never compete on equal-footing with a well-staffed, full time company.

**Art Eatman** · November 30, 2012, 01:01 AM

The OP stated in a PM that the question had been resolved. So, closed.

November 29, 2012, 05:10 PM	#1
tahunua001 Senior Member Join Date: July 21, 2011 Location: Idaho Posts: 3,631	do not use special interest arms hello all, way back in May I ordered a caliber conversion kit for an enfield rifle that I have laying around. the initial estimate was only a few weeks turn around however there were endless excuses as to why my order hadn't shipped yet and then there would be several lapses where Rich would not answer my emails until the requests became "less than civil". 2 months ago he finally said that my order was finished and would ship that week however it never arrived and he has failed to respond to any inquiries I've made since then. everything I've read about Rich and SIA has been nothing short of stellar which is why i am incredibly irritated by a complete lack of customer service and failure to deliver. today I demanded my money refunded...hopefully I can get this resolved however I don't think I would ever use their services again. __________________ all guns lost in a tragic smelting accident. I never said half the crap people said I did-Albert Einstein You can't believe everything you read on the internet-Benjamin Franklin Bean counters told me I couldn't fire a man for being in a wheelchair, did it anyway. Ramps are expensive.-Cave Johnson.

November 29, 2012, 08:01 PM	#2
Richard SIA Junior Member Join Date: October 22, 1998 Location: Gardnerville, NV. USA Posts: 4	Email sent to you. Sometimes life sucks. Getting back up to speed now after the arm and leg injuries, catching up ASAP.

November 30, 2012, 01:01 AM	#4
Art Eatman Staff Lead Join Date: November 13, 1998 Location: Terlingua, TX, USA Posts: 20,947	The OP stated in a PM that the question had been resolved. So, closed. __________________ You're from BATFE? Come right in! I use all your fine products!

November 29, 2012, 08:41 PM	#3
jonnyc Senior Member Join Date: July 20, 2009 Location: PA Posts: 681	Well, I wasn't 100% satisfied with my post-purchase and post-assembly replies. I never got satisfactory help with my extraction issues, but I am very happy with the end result. I guess one must take that into consideration. Small, one-man shops can never compete on equal-footing with a well-staffed, full time company.