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Old January 28, 2012, 11:20 AM   #1
Cherokee Nation
Junior Member
 
Join Date: January 28, 2012
Posts: 2
RCBS the best care anywhere

I have an old 4x4 press I refuse to give up, it's not as fast but real accurate and it suits me. we moved to the reitrement home and in doing so the movers lost a box with my reloading stuff in it and manged to actually break my powder thrower! I'm thinking anvils and rubber mallets for these guys. anyway needed parts, send RCBS a note that I had bought a new powder drop and needed some other things the movers had lost so I could continue using the press. I was really hoping the stuff was still available. It's on the way, no charge, loyalty appreciated!!! I'm wowed! that's customer service. Just had to let somebody know.
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Old January 28, 2012, 12:03 PM   #2
Salmoneye
Senior Member
 
Join Date: December 31, 2011
Location: Vermont
Posts: 1,368
I am still using RCBS products that are 30 years old and still going strong...

Thanks for the info that if I ever have an issue I can rest assured that I will find help if I call them...

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Old January 28, 2012, 09:09 PM   #3
Standing Wolf
Member in memoriam
 
Join Date: April 26, 2002
Location: Colorado
Posts: 1,649
I'm still using my Rock Chucker press from the 1970s. Works just fine, always has, and doubtless always will.

I called some years ago to ask whether it could be retrofitted with a handle on the left side so this old geezer with arthritis could save wear and tear on his right arm. No, the lady said, but the new handle has a round ball on the end, and could she send me one? She would not let me pay for it. It's actually a help. What a company!
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Old January 29, 2012, 09:28 PM   #4
GeauxTide
Senior Member
 
Join Date: April 20, 2009
Location: Helena, AL
Posts: 3,081
I was rezising some 243 cases for my 260 and bent the sizer and broke the decapping ping. I left out the 260 part in corresponding to RCBS and they send me a new 243 sizer and six decappers. I advised them of my mistake and they sent me a 260. Both at no charge! Now that is service - nonpareil.
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