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Old October 10, 2011, 12:40 PM   #1
Crusty Deary Ol'Coot
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Word to the wise about Starline brass

Morn'in Reloaders,

Just rec'e word this morning about a "group Buy" of Starline brass which has gone from bad to worse.

The "Honcho" began to put the order together early this year, signing up people who were interested in the group buy of 45/70 brass.

The order date closed in late April as I recall, and the order went to Starline at the end of April or early May.

After that time, Starline has lied to the Honcho at least twice as per delivery date, and communication has been about zero except for contacts made by the Honcho.

Now to top off the extreemely poor customer service and lies, the Honcho and his wife have finished HAND counting what should have been 10,500 pieces of 45/70 brass into the shipping boxes, ONLY TO FIND THAT NOT ONLY WAS STARLINE GROSSLY LATE WITH SHIPPING, BUT THEY SHORTED THE ORDER BY 185 PIECES!!!!!!

So, buyer beware and do as you like, but I will never again be part of dealing directly with this company, only ordering their product if I can find it at a stocking retail dealers.

The cost savings did not come close to paying for what the group buy members put up with over the last 6 months or so.

Keep your eyes open!

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Old October 10, 2011, 04:34 PM   #2
IllinoisCoyoteHunter
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They put poor Jeremy through hell.

What a shame, as I really like Starline brass.
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Old October 10, 2011, 04:37 PM   #3
Crusty Deary Ol'Coot
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YEP!

CDOC
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Old October 10, 2011, 04:53 PM   #4
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I have had nothing but excellent service and delivery from Starline.
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Old October 10, 2011, 05:57 PM   #5
capreppy
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That definitely sucks. I've only heard good things about them, but all of the Starline brass I currently have (500 in .44 Rem Mag) I got new from someone who bought a bunch with the hopes of reloading and realized two years later he hadn't loaded a single round. He offloaded his entire setup as part of a fire sale.
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Old October 10, 2011, 07:12 PM   #6
GP100man
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The last 357 mag I recieved most was short cases measureing 1.750".

I know there probably busy ,but there`s no excuse for no communications!!

Maybe the company has growing pains , still no excuse for no communications !!!

Did I say no excuse for no communications !!!!
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Old October 10, 2011, 10:22 PM   #7
DWFan
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I've been waiting three years to place an order of .360 Dan Wesson brass. Interestingly, the brass has never been put back into production, but the price continues to rise.

quote from GP100man: "The last 357 mag I recieved most was short cases measureing 1.750".
Huh?
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Old October 11, 2011, 12:35 AM   #8
Sport45
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Quote:
quote from GP100man: "The last 357 mag I recieved most was short cases measureing 1.750".
Huh?
Maybe he meant to type 1.175?
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Old October 11, 2011, 10:20 AM   #9
Uncle Buck
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Address: 1300 West Henry, Sedalia, MO 65301
Phone: 800-280-6660 or 660-827-6640 | FAX: 660-827-6650 | Comments? E-mail: info@starlinebrass.com
Hours: 8 a.m. - 5 p.m. Monday - Friday

Maybe if everyone wrote Starline and let them know what you think of the way others have been treated. Also, let them know you have posted on this website and have read about problems on other website, they will try to make it right.
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Old October 11, 2011, 11:13 AM   #10
OkieCruffler
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Quote:
quote from GP100man: "The last 357 mag I recieved most was short cases measureing 1.750".
Huh?
Those were your 360DW's.

Sad to hear, I've always used Starline for some of my more entertaining projects ( you ever seen a 30 mauser loaded with 110gr HP's?) and always been satisfied and then some. But I've never had to special order. As far as the 360 goes, I've been waiting myself for an order of 500 for a couple of years now. They don't tool up for it until they get enough backorders to make it worthwhile. I've heard that number is 10,000 units.
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Old October 11, 2011, 12:30 PM   #11
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I've had three transactions with Starline and they have been excellent. I had two back orders of 44 Special and 45 LC. Their estimate on delivery was within a couple of weeks. They also communicated by email every 30 days.

I didn't see any of Starline's replies to liar, liar pants on fire.
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Old October 11, 2011, 02:52 PM   #12
sourdough44
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For the most part I'd rather pay a few cents(dollars?) more & just order myself. I have bought from Starline direct, 45 Schofield brass, & it went fine. Some of those 'group buys' are more trouble than they're worth. Then they give the honest coordinator of the buy headaches. IMHO
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Old October 11, 2011, 05:17 PM   #13
GP100man
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YEAH 1.750 is a little long

Ya`ll knowed what I meant though

I meant 1.275"

Thanks for keepin me on my toes & using my gray matter
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Old October 11, 2011, 07:21 PM   #14
DWFan
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I was told 10K was the minimum needed to restart production. I started to contact a few friends, (I want 1000 minimum, 1500 would be better), and then the number rose to 25K minimum to restart.
I know Lee Martin and a few others on Sixguns.com are wanting some too. Maybe we can attempt a group buy? Maybe we can even get John Taffin interested in a hundred just to get his name on it?
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Old October 11, 2011, 07:52 PM   #15
orionengnr
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About two years ago I placed an order for 1000 .41 Mag brass and 1000 .45LC brass. I was told that they were on back order, and would be shipped within 60 days. I received one (IIRC, it was the .41 Mag) and awaited the .45LC another month or two...then I found them at a local retailer, and cancelled the back order.

I understand that they have to have enough orders to restart production on such calibers as .41 Mag, .45LC and .45-70, and I can live with that. If they only produce these calibers once per year, then they have to guess right on the next year's production. I have also found some once-fired brass to supplement my collection, so once again, I'm okay with all that.

Now if I could just find some more once-fired 10mm brass....
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Old October 11, 2011, 07:53 PM   #16
OkieCruffler
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After this post I'm not so sure. I may just start to cut down some of my max brass.
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Old October 11, 2011, 08:39 PM   #17
big_genius29
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I had a few pieces of brass that would not fit into the shell holder. I gave Starline a call, they were very helpful and apologetic, they asked if I could send the faulty pieces in to them so they could check them out for QC work.

A month or so later I got a bag from them with a bunch of new brass.

I have nothing but good to say about them.
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Old October 11, 2011, 08:41 PM   #18
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I've ordered from them a few times and have no complaints.
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Old October 11, 2011, 10:01 PM   #19
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I've ordered several times from Starline direct, no problems at all- even when backordered. In fact, I'm considering placing another order with them in the next couple of weeks...
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Old October 11, 2011, 10:23 PM   #20
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I feel for the Honchos over on the CB site. Have read about a few other discouraging adventures. I thought Starline was a small enough company that they would be more responsive, I'm a big fan of their product but now I understand why my favorite suppliers are sometimes out of stock.
Pretty sure it's likely mostly just a misunderstanding, hope they get it resolved. In this age of McDonalds and microwaves we sometimes forget that production of certain manufactured goods is often scheduled months, sometimes a year or more, in advance.
No excuses for lying about the delivery date, tho. Very disappointing.
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Old October 12, 2011, 08:49 AM   #21
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10-10-2011, 08:20 PM #189
thx997303
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Posts: 1,248 I spoke with Starline this morning, they are sending out the amount I was shorted.

They had no qualms with doing it at all.
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Looks like they made it right after letting them know.

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Old October 12, 2011, 09:20 AM   #22
flyguy958
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I've always had good experiences with Starline, even during the great shortage times. I've never been part of a group buy though. Good to see they are making it right.
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Old October 12, 2011, 04:22 PM   #23
Ozzieman
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Sorry for your problems, my experience with starline has been very good. I purchased 1000 44 special brass earlier this year and got them in 3 weeks. Just a month ago 1500 44 magnum same outcome.
Didn’t count so the accuracy of the cases sent could be off but the quality was first rate.
I hope they have not gotten themselves into the toilet.
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Old October 12, 2011, 04:38 PM   #24
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I would imagine the setup time for a certain case is quite an investement,I could see how they would want a certain amount of backorder before running a batch, but at the same time if they are going to offer a certain caliber,they should have a maximum amount of time any backorder sits.They are doing a good job of filling a niche of quality brass and old calibers that the big names don't do much of anymore.
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Old October 12, 2011, 05:15 PM   #25
Mike / Tx
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While I personally have never ordered 10K of any one caliber brass, I did order 8K of several calibers from them, on one order. It all came in albeit a bit of a wait, but nothing outlandish. I have had some that was a tad short, but I would rather it be a tad short, than too long, or squashed, or even the wrong diameter like I have had other brands.

I have been using their cases since they became available, and don't see any reason to change.
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