The Firing Line Forums

Go Back   The Firing Line Forums > The Firing Line Gun Show > Retail Deals and Feedback

Notices

Closed Thread
 
Thread Tools
Old June 15, 2010, 01:28 PM   #26
teumessian_fox
Senior Member
 
Join Date: June 3, 2010
Location: Staying ahead of Laelaps
Posts: 196
Just out of curiosity, when funds are transferred into gunpal's account, is that an interest bearing account?
teumessian_fox is offline  
Old June 15, 2010, 07:39 PM   #27
joejeweler
Member
 
Join Date: March 12, 2009
Posts: 21
PAY INTEREST ON GUNPAL BALANCES?

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA


Seriously,....i'm beginning to think Gunpal is "needing" to use the float to stay afloat!

WHY else would so many people have to wait so long to get paid?

I pay a bill online from my bank checking account,....and it shows up in 2 days tops!

IF i finally get paid my $4000.00 on 6-17-10 in the AM (and the subsequent $450.00 transfer i initiated also) ,....then that will have been 26 days from when i started the transfer,....and my account showed a "confirmation" of it. That was a bold faced LIE if you look at my actual
e-mails presented earlier.

It just isn't right,...and the CEO of Gunpal has GOT to be aware of these things ,....or he shouldn't be the CEO!

Remember, "The buck stops here"....

.......and if they're the "leader" in the online payment services in their nitch,....they are grossly mistaken and ego driven.

They are a legend in their own mind.

BTW,....i made it clear to them early on i have been out of work since december and was selling items to live on,.... and this delay was creating a hardship for me.


.....bottom line they don't give a crap about their customers,....in spite of that garbage line that "your business is extremely important to us" at the end of every customer service email i got.. RIGHT....

Last edited by joejeweler; June 15, 2010 at 07:48 PM.
joejeweler is offline  
Old June 16, 2010, 09:54 AM   #28
sksmatt
Member
 
Join Date: October 26, 2005
Location: VA
Posts: 35
Quote:
So, if you are still hanging on a transaction, call them at
1-800-813-4725.
I called yesterday and got their voicemail and left my contact info. And, guess what? No call back yet I also put in a THIRD support ticket yesterday and got nothing...just as expected...NOTHING! What a crock of BS!
sksmatt is offline  
Old June 17, 2010, 06:28 PM   #29
CCGS
Member
 
Join Date: May 29, 2009
Location: Missouri
Posts: 99
SKSMATT,
Mine cleared on Wednesday as promised, The # I posted 1-800-813-4725 and the guy I spoke with is named Chad.

Of course, I got this email today... keep trying! Good Luck!

Quote:
June 17, 2010

Dear CCGS,

Recently we have received many complaints concerning a lack of response from GPal. On June 15th we became aware of a problem affecting some customers with our Email Support web page. The problem has been resolved, but for the week previous support emails that were submitted may not have gone through. We sincerely apologize for this. Here at GPal we take a lot of pride in our service and our attention to you as an individual customer.

If you received a Support Ticket number you were not affected by this and need do nothing. If you did not receive a Support Ticket Number please send your request again. If you submitted an email to us in and did not receive a response please submit it again or contact our customer service at 1-800-813-GPAL(4725).

Thank you for being a GPal customer. We value your business and are striving to provide you with excellent service.

Sincerely,
Grant Early
GPal, Inc
Vice President of Business Development
CCGS is offline  
Old June 18, 2010, 03:16 PM   #30
primetime
Member
 
Join Date: June 15, 2010
Location: Kansas City, KS
Posts: 55
Well..

Well, this is enough info for me to know that I'll NEVER use gpal ever...Even if there are successful transactions for a few of you..Its quite obivous they don't have their stuff in order, especially after reading all the responses above....No way will I use them. Ever. I hope you guys get your transactions processed and you get your money. I don't blame you for your frustrations...Good luck fellas.
primetime is offline  
Old June 26, 2010, 11:04 AM   #31
Pa. Patriot
Junior Member
 
Join Date: October 27, 2000
Posts: 4
Apparently they are still having problems.

Had my first use/test of GPAL. Charged a customer CC.
No problem. Used half funds to pay for goods, no problem.
Withdrew the balance of funds to my checking ..... GPAL account says transfer complete on June 14 7:38 AM

It's June 26 and the funds are not in my bank yet. I opened a support ticket two days ago, no response yet.
Pa. Patriot is offline  
Old July 4, 2010, 01:16 PM   #32
Durham68
Junior Member
 
Join Date: May 21, 2008
Posts: 4
I really wish I had seen threads like this before doing business through Gpal. I cannot get Gpal to recognize my bank account and have initiated two service tickets and voice mail over the course of three weeks with no response yet. Gpal customer service is non-existent. I now have $300 sitting in a Gpal account hat I cannot get to and no one on their end is willing to give me the time of day.
Durham68 is offline  
Old July 4, 2010, 08:01 PM   #33
The_Vigilante
Senior Member
 
Join Date: May 17, 2008
Location: Far West Texas
Posts: 200
Gunpal has serious problems...

Thanks for all of the feedback on GunPal-positive and negative. I have a GunPal account but will not be using it ever based on the negative feedback received thus far. The owner of GunPal apparently is a member of this Forum as he made one comment in the thread. However, lately, he has been absentee-wonder why? If there are problems with GunPal he should acknowledge them, apologize for all of the inconvenience to the people who are still waiting for their money, and make sure that the problems with using GunPal are resolved quickly. If he doesn't, then he might as well close up shop
__________________
The_Vigilante
Keeping the streets safe!
A man can never own enough guns!
The_Vigilante is offline  
Old July 6, 2010, 09:05 AM   #34
Durham68
Junior Member
 
Join Date: May 21, 2008
Posts: 4
Gpal responded today to my third support ticket in a week. The support specialist said he responded to my first ticket but I didn't see it then and don't have it now. I may have missed it but don't really see how.

Either way, Gpal does not offer checks as a form of withdrawal yet even though it says they do in their user agreement. If, as I suspect, it is a temporary situation, than they need to say so somewhere in the user agreement and somewhere prominent on the website.

Gpal support does exist and was polite after I got pretty rude.
Durham68 is offline  
Old July 6, 2010, 03:14 PM   #35
michael t
Senior Member
 
Join Date: May 17, 2004
Location: Out back Ky
Posts: 3,479
I to am having trouble with now Gpal.. I requested money from my account on 24 June . I finely got to talk with support today . Last time I went thru same thing over 2 weeks before I got money. The say 2 to 5 business days on their site. Now that time I was told I got lost .In the change over in processors. Ok Mistake was made.
Today is best excuse yet READY!!!! Since they are very 2nd amendment the banks are screwing with them . This why I am not getting my money BUT it will be their in my account tomorrow for sure . (same thing last time when I called. Fixed on spot)
I am seriously thinking of filing a complaint with my Attorney General and with the one in the state their in. . I didn't want to use pay pal . However this can't get money that belongs to you .That their holding and paying no interest on Limiting you amount of withdraws to a $1000 total a month unless you give them YOUR Credit Card Number. Is BS I suggest people find other ways to pay Besides Gun Pal now known as Gpal. Their service is terrible .
__________________
Colt Defender ,Colt Mustang ,Dan Wesson CBOB, PPK/S, American Classic,
Bersa Thunder 380
http://bersachat.comHome of Bersa
American Classic new home www.americanclassic1911forum.com
michael t is offline  
Old July 7, 2010, 10:26 PM   #36
michael t
Senior Member
 
Join Date: May 17, 2004
Location: Out back Ky
Posts: 3,479
Had written and E mail said I would have money in account July 7 No money came today
__________________
Colt Defender ,Colt Mustang ,Dan Wesson CBOB, PPK/S, American Classic,
Bersa Thunder 380
http://bersachat.comHome of Bersa
American Classic new home www.americanclassic1911forum.com
michael t is offline  
Old July 9, 2010, 11:34 AM   #37
michael t
Senior Member
 
Join Date: May 17, 2004
Location: Out back Ky
Posts: 3,479
Well today fri and still waiting Called 800 yesterday 3 times got voice mail. Tried again today voicemail I have a fair sum of money tied up their . I have removed them from my board and advised members to no longer use I am about to start contacting Attorney General in my state and theirs also to see if something can be done . I to now believe their floating money and many of us are going to get burnt .
Since I don't sell guns or parts I suppose I can use Paypal Thats a shame I have to use anti's .
__________________
Colt Defender ,Colt Mustang ,Dan Wesson CBOB, PPK/S, American Classic,
Bersa Thunder 380
http://bersachat.comHome of Bersa
American Classic new home www.americanclassic1911forum.com
michael t is offline  
Old July 13, 2010, 04:35 AM   #38
SimplySebastian
Member
 
Join Date: July 13, 2010
Posts: 23
Same story. I can't get my money. Nobody picks up their phone or responds to tickets. Their CEO, Ben Cannon, used to be reponsive but is now in hiding. I've been researching him a bit and he seems like a real piece of work; a shameless self promoter and BS artist. I think he's been misrepresenting the heck out of this buisness.

Several of the people involved in GPal/GunPal/ScamPal are big-wigs at calguns.net so I've redirecting my bitching there. It seems like comments like "Where is my freeking money?" seem to get deleted. Just another reason to dislike my former home, California.

I recommend you steer clear of Gpal. I hope I'm able to get my money out before they pull the plug.
SimplySebastian is offline  
Old July 13, 2010, 05:00 AM   #39
Retired15T
Senior Member
 
Join Date: May 20, 2010
Location: Alabama
Posts: 175
Man, I was really hoping to see these issues be resolved. However, it seems like it's just one excuse after another from those guys.

I will NEVER use a Gpal account now.
__________________
Only a biker knows why a dog sticks his head out the window. -Unkown

"A government big enough to give you everything you want, is big enough to take away everything you have." -Thomas Jefferson
Retired15T is offline  
Old July 13, 2010, 11:49 AM   #40
Brian Pfleuger
Staff
 
Join Date: June 25, 2008
Location: Central, Southern NY, USA
Posts: 18,791
This is sad.

I was intending to use GunPal after a PM conversation with Ben Cannon, early after they went live.

Since this thread started, I have sent him a PM suggesting that he respond more since he posted only once on the first page. I have not received a reply, where he was replying with little delay to my previous inquiries.

These problems are now very public and require, IMO, a public response and resolution.

Without one, I will never use the service.
__________________
Still happily answering to the call-sign Peetza.
---
The problem, as you so eloquently put it, is choice.
-The Architect
-----
He is no fool who gives what he can not keep to gain what he can not lose.
-Jim Eliott, paraphrasing Philip Henry.
Brian Pfleuger is offline  
Old July 13, 2010, 01:13 PM   #41
langloisandy
Senior Member
 
Join Date: June 27, 2006
Location: New Hampshire
Posts: 104
They owe me too............

Gpal has had a sum of my money since June, no contact back from them, no calls...multiple emails/call from me to a few people there.

Andy
__________________
Andy Langlois' Scout Rifle Ching Slings
www.andysleather.com
Will swap my custom leather for: VZ61 parts, 9mm AR upper and AK Bits
langloisandy is offline  
Old July 13, 2010, 01:16 PM   #42
zxcvbob
Senior Member
 
Join Date: December 20, 2007
Location: S.E. Minnesota
Posts: 4,214
Looks like they're about to draw-and-quarter him over on Calguns, and that's his home turf.
__________________
"The only way to stop a bad guy with a gun is with a good guy with a gun"
zxcvbob is offline  
Old July 13, 2010, 05:58 PM   #43
CCGS
Member
 
Join Date: May 29, 2009
Location: Missouri
Posts: 99
Sounds like the lawyers are fixing to get involved and perhaps the men in black. Hope everyone gets at least some of their money back... I was on the fence for almost a week, but finally it came through. I am going to delete my account information (if i can) and try to close this gpal mess out.

Good luck to everyone, and if anyone finds a legit service that actually performs as promised... please let us know!
CCGS is offline  
Old July 13, 2010, 08:11 PM   #44
teumessian_fox
Senior Member
 
Join Date: June 3, 2010
Location: Staying ahead of Laelaps
Posts: 196
I don't know if you have to be logged in on calguns to read this, but they've opened a whole forum section just for this.

http://www.calguns.net/calgunforum/f...play.php?f=201






.

Last edited by teumessian_fox; July 14, 2010 at 10:29 AM.
teumessian_fox is offline  
Old July 13, 2010, 09:42 PM   #45
Brian Pfleuger
Staff
 
Join Date: June 25, 2008
Location: Central, Southern NY, USA
Posts: 18,791
Well, Mr. Cannon posted on CalGuns just three hours ago that:

"...GPal was lied to by our banks, and we had problems funding accounts as a result. However we are presently fully functional and dibursing funds. Please contact GPal support if you have not received your funds, as we may not have closed loop notification of your funds posting to your bank."


I hope the situation is fully resolved, we should know within a day or so if everyone is getting their money in a timely fashion.

I would like to use a gun friendly company, but this issue needs to be fixed before I will chance it.
__________________
Still happily answering to the call-sign Peetza.
---
The problem, as you so eloquently put it, is choice.
-The Architect
-----
He is no fool who gives what he can not keep to gain what he can not lose.
-Jim Eliott, paraphrasing Philip Henry.
Brian Pfleuger is offline  
Old July 13, 2010, 09:52 PM   #46
Retired15T
Senior Member
 
Join Date: May 20, 2010
Location: Alabama
Posts: 175
Yet another excuse. It would take me quite some time to trust a company after all the excuses, ranging from email servers not playing fair with them to their banks screwing them over, before I would consider using Gpal.

I learned at an early age that when someone owes you money, and they make more than two excuses, it's time to get legal advice.
__________________
Only a biker knows why a dog sticks his head out the window. -Unkown

"A government big enough to give you everything you want, is big enough to take away everything you have." -Thomas Jefferson
Retired15T is offline  
Old July 13, 2010, 11:24 PM   #47
SimplySebastian
Member
 
Join Date: July 13, 2010
Posts: 23
Ben Cannon's been full of excuses since this whole mess started. I bought the first couple because I wanted this thing to work. I'm now convinced he's simply a pompous liar. Reading his posts at calguns.net will give you the full measure of the man. To say he thinks highly of himself is an understatement. The guy's even been accused of running a scam lottery on calguns which, while seemingly impossible at the time, in light of current events seems quite plausable.

I will continue to call daily until I get my money. They only own me about $1,100 (a small amount compaired to what they owe others) so it kills me to have to work for it like this. I've wasted so much time just trying to get my freeking money. I've heard that someone's setting up a class action lawsuit. If anyone has that information PLEASE, PLEASE post it here

Sebastian
SimplySebastian is offline  
Old July 14, 2010, 03:00 PM   #48
Sooka615
Junior Member
 
Join Date: July 14, 2010
Posts: 6
We had problems with them for 2 weeks the beginning of June. Finally got our money, thought everything was dandy. They said they switched from using Comerica Bank to using Chase. The whole thing was blamed on the bank, so they switched. As of right now, I have almost $1000.00 floating somewhere in their hands. This is the second time we've had a huge delay in getting our funds.

If it's true that someone is starting a class action lawsuit against them, PLEASE let us know. We will join it immediately!!!

GPal = Crap service
Sooka615 is offline  
Old July 14, 2010, 05:12 PM   #49
michael t
Senior Member
 
Join Date: May 17, 2004
Location: Out back Ky
Posts: 3,479
Their posting a whole new system on line at 4 Pacific today and we all will get our money . That's a recording. I got thru to chad and he said might be 7 more days till I see my money
Same guy who been telling me my money be their in couple days and for sure last Wed. I had his word. Now Says be 7 more days to get my money
I called the FTC and filed a fraud complaint . When I said Gpal and woman said Oh yes. whats your story . I was in formed many complaints being filed. She also ask that I tell every one that has a problem to contact them .
The FTC 1 877 382 4357 took only a few min Was on hold longer at Gpal. Just to hear their newest fairy tail .
Call the FTC They want to hear your story Woman thought the Bank against 2nd story . As to why I wasn't getting money was a good story.
__________________
Colt Defender ,Colt Mustang ,Dan Wesson CBOB, PPK/S, American Classic,
Bersa Thunder 380
http://bersachat.comHome of Bersa
American Classic new home www.americanclassic1911forum.com
michael t is offline  
Old July 14, 2010, 05:47 PM   #50
Sooka615
Junior Member
 
Join Date: July 14, 2010
Posts: 6
I saw that posted on one of the threads on calguns.net too by the GPalVP. I figure this, I'll give them until Friday morning (that's the 24 hours plus time for my bank to update the deposits for the day), if I don't see it all then, I'll sure as heck give the FTC a very DETAILED phone call. I'm sick of it. Everyone keeps saying how a new business is expected to have problems. When you have several customers talking about a class action lawsuit, it's more than just a 'quirk', it's a major issue.
Once I get my money, I'm closing my account with them. I MIGHT go back to them in the future, IF they ever become reliable. I really want them to succeed. PayPal sucks. But the little 'bumps' in their business is becoming a huge roadblock in mine.
Sooka615 is offline  
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 03:57 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
This site and contents, including all posts, Copyright © 1998-2014 S.W.A.T. Magazine
Copyright Complaints: Please direct DMCA Takedown Notices to the registered agent: thefiringline.com
Contact Us
Page generated in 0.14282 seconds with 8 queries