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Old September 17, 2009, 10:19 PM   #1
JohnKSa
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Join Date: February 12, 2001
Location: DFW Area
Posts: 18,329
CDNN Comes through...

I purchased a couple of batches of magazines and some gun parts during CDNN's Labor Day sale.

A couple of days ago I realized that I had not received the shipment so I sent CDNN an email asking for a status on the order.

They promptly replied with an abject apology and explained that one of the items I ordered was out of stock and that had sidetracked my order into limbo. They promised to ship it next day air immediately.

That night I had a tracking number and the next day the package was waiting when I got home. They waived all shipping charges and also included some free goodies in the shipment.

This was the first time I've EVER experienced even a minor glitch with a CDNN order and it was good to see that they responded so quickly and got my order here so fast after I let them know there was a problem.
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