Burris customer support?

ndking1126 · May 21, 2008, 09:28 PM

I just purchased a Burris Fullfield II 4.5-14x42 and it came with the free spotting scope. Not to long after I had it out, I noticed the objective lens had some oil on it. I can say 100% for sure that is was not from my hand/finger. I opened the cloth that came with the spotting scope and tried to wipe it off. Apparently that cloth wasn't meant for cleaning lenses. Wow, smeared that all over the place. I might be wrong, but it looks like it might have scratched it also.

Does anyone have any experience with Burris on this type of issue? I certainly don't want to say the wrong thing and then them void my warranty.

Thanks for your help.

ndking1126 · May 21, 2008, 11:00 PM

Just so you guys know, I remembered I had a high quality cleaning cloth that I purchased to clean my big screen tv. Tried that and it looks great again. I was mainly concerned with it having been scratched, but I don't see any scratches.

Problem solved

Nathan

UniversalFrost · May 28, 2008, 04:19 PM

get yourself one of hte leupold lens pens and you won't ever have another problem.

JOE

May 21, 2008, 09:28 PM	#1
ndking1126 Senior Member Join Date: January 27, 2008 Location: One house left of my neig Posts: 1,560	Burris customer support? I just purchased a Burris Fullfield II 4.5-14x42 and it came with the free spotting scope. Not to long after I had it out, I noticed the objective lens had some oil on it. I can say 100% for sure that is was not from my hand/finger. I opened the cloth that came with the spotting scope and tried to wipe it off. Apparently that cloth wasn't meant for cleaning lenses. Wow, smeared that all over the place. I might be wrong, but it looks like it might have scratched it also. Does anyone have any experience with Burris on this type of issue? I certainly don't want to say the wrong thing and then them void my warranty. Thanks for your help. __________________ The Jeep has been a lot of fun, but time to come back to my first hobby.. shooting.

May 21, 2008, 11:00 PM	#2
ndking1126 Senior Member Join Date: January 27, 2008 Location: One house left of my neig Posts: 1,560	Just so you guys know, I remembered I had a high quality cleaning cloth that I purchased to clean my big screen tv. Tried that and it looks great again. I was mainly concerned with it having been scratched, but I don't see any scratches. Problem solved Nathan __________________ The Jeep has been a lot of fun, but time to come back to my first hobby.. shooting.

May 28, 2008, 04:19 PM	#3
UniversalFrost Senior Member Join Date: February 20, 2006 Location: West Virginia Posts: 2,297	get yourself one of hte leupold lens pens and you won't ever have another problem. JOE __________________ Lifetime member VFW and NRA "Quando Omni Flunkus Moritati" (when all else fails play dead) -Red Green