The Firing Line Forums

Go Back   The Firing Line Forums > The Firing Line Gun Show > Retail Deals and Feedback

Notices

Reply
 
Thread Tools Search this Thread
Old May 5, 2008, 11:48 AM   #1
bikerbill
Senior Member
 
Join Date: September 19, 2007
Location: Lago Vista TX
Posts: 2,425
Rafter S Gunleather

My first attempt at purchasing a custom holster met with mixed results.

I fell in love with Rafter S products after searching for a while for a paddle holster for my Taurus 617. I placed the order by phone in January, paying with a card.

After two months, I emailed, inquiring about the order. No reponse. I waited a week or so and tried again. No response. Incidently, an emailed query about whether they could make a holster for that gun was answered in one day.

Finally, I called. The woman I spoke to said the gun was scheduled to be shipped the following week. This was early April. When it didn't show, I called again, and was told it was going out the first thing the following week. It finally showed up mid-April.

It's a wonderful holster, beautifully made. They're a small shop, I'm sure, so I didn't get too upset at the length of time it took. What bugs me, and what seems to be a common thread here, is the lack of attention to the customer. I spent almost $100 with them, but couldn't get them to answer an e-mail. If there's a delay, hey, stuff happens ... explain to the customer and most will be understanding.

All that said, I'd sure recommend their product. Dark cowhide with a lighter ostrich band at the top. Great stuff.
__________________
"The welfare of humanity is always the alibi of tyrants." Albert Camus
bikerbill is offline  
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 02:39 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
This site and contents, including all posts, Copyright © 1998-2021 S.W.A.T. Magazine
Copyright Complaints: Please direct DMCA Takedown Notices to the registered agent: thefiringline.com
Page generated in 0.03007 seconds with 7 queries