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Old January 27, 2002, 01:01 AM   #1
Mike Irwin
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Damn You, Usps!

My latest issue of SWAT magazine came the other day looking as if it had been fed through the USPS' newest crinkling machine.

Chewed up on the edges, and more spherical than flat. Cover was completely torn off, and half of the pages were detached from the top fold staple.

After a day of sitting under a heavy box, it's readable.

Good article on Pistols of the Colonial Police.
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Old January 27, 2002, 02:18 AM   #2
speed
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Do you mean ups?
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Old January 27, 2002, 06:58 AM   #3
HankL
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USPS= U.S. Postal Service. Mike, the cover was pulled off of my March issue as well. Feb. issue never got here at all. I'm calling my postmaster Monday.
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Old January 27, 2002, 09:17 AM   #4
Rich Lucibella
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This is vexing to me. I've had 1/2 dozen such complaints for March.....all have to do with covers torn off and mag mangled. I'll check into it tomorrow, but I doubt this was created at the shipping side. The magazines couldn't have been delivered unless the final Postal Office received them with the cover/label intact.

Mike:
Any idea how it reached you without cover/label?
Rich
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Old January 27, 2002, 05:35 PM   #5
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On a slightly related note:

The cover fell off my most recent issue about 2 pages into reading it.
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Old January 27, 2002, 06:40 PM   #6
Rich Lucibella
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Dean-
Explain "fell off"? Staples pulled thru or it tore in half?

I've had some input from one of our Members who works for USPS and he indicates that this may have been aproblem with the originating automated machine. I have Kathy Allard trying to trace with Brown Printing on Monday.

We're also going to price plastic shrink wrap, beginning May.

Fact is, S.W.A.T. printing should be of the highest quality...Lord knows we pay for it! Compare the weight of one of our pages to Brand X...you'll find that, generally, our normal page is on the same bond as their cover.

The 50 copies I received (boxed thru UPS) don't show any sign of defective binding. But we'll continue to look into it.
Rich
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Old January 27, 2002, 09:34 PM   #7
Ewok_Guy
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My March issue arrived in perfect condition.
Good readin'...
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Old January 27, 2002, 10:27 PM   #8
Mike Irwin
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Rich,

My bad. The cover WAS there. The staples had been pulled completely through it; ithe body of the mag was just stuffed inside of the cover, and the whole thing dumped into my mailbox.
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Old January 28, 2002, 10:53 AM   #9
deanf
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Quote:
Explain "fell off"? Staples pulled thru or it tore in half?
Staples pulled through. It's no big deal to me, but I thought if you were trying to chase down a problem, you could use the information.
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Old January 28, 2002, 11:00 PM   #10
P-99er
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The Postal workers are probably reading it before they deliver it. Working at a Post Office one never knows when they may need some of the info inside.


Ever consider putting them in plastic sleeves like some other pubs?
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Old January 29, 2002, 09:12 PM   #11
Rich Lucibella
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OK, the problem appears to be nationwide:

Here is a preliminary response from our Printer.
Reading between the lines, I have to question whether this is a byproduct of recent events and attempts to increase mail security. Meantime, we are looking at polybag alternatives.


Quote:
========News From the General Publication News Files=================
Heard on the Web" Media Intelligence - The Precision Media Group.


To All PMG Members:

It has come to my attention that there is a serious nation-wide distribution problem with the delivery of some magazines and catalogs traveling through the USPS. I have received multiple reports from across the country that this problem is predominantly manifesting itself as covers being pulled from
saddle-stitched magazines. From the subscriber's perspective, the result is that covers only, without the body pages, are being delivered to homes and offices. There are also reports that paper wrappers and poly-wrapped publications are having a higher frequency of damage and an increase in lost copies and undeliverable mail.

My research indicates that the problem is originating with the Postal Service's AFSM-1000 (automated flat sorter). I can, at this time, confirm that the USPS is aware of this problem and is working to resolve and eliminate the defective deliveries. These are the only items that I can report with any certainty at this time. I will be pursuing this issue and alerting this community as soon as more facts become available. In the meantime, I would request that any readers that have more facts, information, or suggestions on this subject to please forward them to me.

I would also like to suggest that publishers immediately contact their printers and printers contact their publishers in a proactive effort to work with the appropriate USPS authorities to resolve this condition as soon as is possible.


Bob Sacks
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Old January 29, 2002, 10:45 PM   #12
George Hill
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FWIW:

All my issues have arrived intact.
However I did notice some warping in the paper as if it had been wet and then dried... but only slightly.
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Old January 30, 2002, 11:48 AM   #13
Mike Irwin
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George,

Actually there is a lot of water involved in the standard off-set printing process, and the print gets quite wet through the process.

The paper is may be wetted just prior to being printed, the inks are water based, the paper is stored in areas of relatively high humidity, etc.

As part of the final finishing process the paper and ink are dried, either by running over heated rollers or through an oven.

If the paper was more humid than normal, or the press was running wetter than normal, or the oven or rollers weren't up to full heat, it's possible that your magazine came out still wet and dried like it did.
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Old January 30, 2002, 12:07 PM   #14
Point Blank
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Mine arrived in excellent condition, both inside and out.
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Old February 4, 2002, 12:19 PM   #15
jmlv
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As did mine - on the newsstand

but it appears I am now a subscriber being one of those unfortunelates who had a 2 year sub to "GunGames" I really can't say for sure how many issues I recieved nor how many I have left on my sub they never seemed to arrive on any regular schedule.
Is there any way of finding out how many issues I will recieve?
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Old February 5, 2002, 03:04 AM   #16
Rich Lucibella
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jmlv-
Email me with the name you subscribed to GunGames under. I can answer the question for you. May take a copule of days as I'm on the road.
Rich
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