Rcbs die question

Maxx_Ammo · February 11, 2012, 03:31 PM

Im have been loading with #20515-3-DIE CARB TC SET 9MMLUGER (cardide) and have broken the decapping pin(heck if I know) I have stared looking for parts and the ones you find do not have application guidelined. RCBS offers small / large/ and with heads.. Im assuming I need the small ones and being that they offer multi pack would tell me that this happens often. can you help me with the correct repalcement part number or link for the NOOB? BTW the insert that is in the die box is of no help.. Suprised?

Thanks in advance,
Maxx_Ammo

F. Guffey · February 11, 2012, 06:48 PM

http://www.rcbs.com/downloads/instru...structions.pdf

F. Guffey

jepp2 · February 11, 2012, 09:03 PM

RCBS customer service has a reputation for going overboard to help you. I am willing to bet that if you call them Monday morning, they will send you a bag of the correct replacements for free.

Maxx_Ammo · February 12, 2012, 12:09 AM

ROGER- WILCO

hk33ka1 · February 12, 2012, 12:18 AM

http://www.rcbs.com/general/ask.aspx

Ask them the part #. Likely they will respond by saying we mailed you some and the part # is ... etc.

Maxx_Ammo · February 12, 2012, 06:26 AM

thanks for the links guys.. but Guffy if you look at yous the part #5 on the 3 die set is blank hence my issue.

F. Guffey · February 12, 2012, 09:57 AM

You are correct, I can not help you, RCBS can not help you, no one on this forum can help you, you do not know if your die has a large diameter decamping rod, small diameter decamping rod, you need to know if your pins are headed. But next to the picture there is an explanation why information is absent, first recommendation, contact your dealer, next contact RCBS customer service, then the instructions give instructions on how to find RCBS phone number, I believe the instructions ‘says’ something like “turn the instructions" your reading, over”.

And I assumed you did not have the instructions, so, I took the time to provides one.

F. Guffey

1 800 533 5000 Customer Service

F. Guffey · February 12, 2012, 10:08 AM

And, once you have RCBS on the phone ask for a catalog, then ask them for a special order catalog, good stuff.

F. Guffey

David Bachelder · February 12, 2012, 01:32 PM

The guys at RCBS will bend over backward to help you. Give them a call.

greentick · February 13, 2012, 12:22 AM

jepp2: RCBS customer service has a reputation for going overboard to help you. I am willing to bet that if you call them Monday morning, they will send you a bag of the correct replacements for free

that's what they did to me. A very nice lady hung up on me while I was trying to dispute the free price.

Maxx_Ammo · February 13, 2012, 02:36 PM

Well guys your past exp with RCBS is 100 % correct.. the nice guy told me the part numbers and then took my address and sent the whole decapping pin assembly + a 5 pack of pins FREE.. and told me to call if it ever happens again they actally use their warranty..

THANKS,
MAXX_AMMO

February 11, 2012, 03:31 PM	#1
Maxx_Ammo Member Join Date: January 27, 2012 Posts: 49	Rcbs die question Im have been loading with #20515-3-DIE CARB TC SET 9MMLUGER (cardide) and have broken the decapping pin(heck if I know) I have stared looking for parts and the ones you find do not have application guidelined. RCBS offers small / large/ and with heads.. Im assuming I need the small ones and being that they offer multi pack would tell me that this happens often. can you help me with the correct repalcement part number or link for the NOOB? BTW the insert that is in the die box is of no help.. Suprised? Thanks in advance, Maxx_Ammo

February 12, 2012, 12:09 AM	#4
Maxx_Ammo Member Join Date: January 27, 2012 Posts: 49	THANKS ROGER- WILCO

February 12, 2012, 01:32 PM	#9
David Bachelder Senior Member Join Date: August 23, 2011 Location: Trinity, Texas Posts: 636	The guys at RCBS will bend over backward to help you. Give them a call. __________________ David Bachelder Trinity, Texas I load, 9mm Luger, 38 and 40 S&W, 38 Special, 357Magnum, 45ACP, 45 Colt, 223, 300 AAC, 243 and 30-06

February 13, 2012, 02:36 PM	#11
Maxx_Ammo Member Join Date: January 27, 2012 Posts: 49	NO JOKES Well guys your past exp with RCBS is 100 % correct.. the nice guy told me the part numbers and then took my address and sent the whole decapping pin assembly + a 5 pack of pins FREE.. and told me to call if it ever happens again they actally use their warranty.. THANKS, MAXX_AMMO

February 11, 2012, 06:48 PM	#2
F. Guffey Senior Member Join Date: July 18, 2008 Posts: 7,249	http://www.rcbs.com/downloads/instru...structions.pdf F. Guffey

February 11, 2012, 09:03 PM	#3
jepp2 Senior Member Join Date: December 24, 2008 Location: Loveland, CO Posts: 1,476	RCBS customer service has a reputation for going overboard to help you. I am willing to bet that if you call them Monday morning, they will send you a bag of the correct replacements for free.

February 12, 2012, 12:18 AM	#5
hk33ka1 Senior Member Join Date: April 20, 2010 Posts: 275	http://www.rcbs.com/general/ask.aspx Ask them the part #. Likely they will respond by saying we mailed you some and the part # is ... etc.

February 12, 2012, 06:26 AM	#6
Maxx_Ammo Member Join Date: January 27, 2012 Posts: 49	thanks for the links guys.. but Guffy if you look at yous the part #5 on the 3 die set is blank hence my issue.

February 12, 2012, 09:57 AM	#7
F. Guffey Senior Member Join Date: July 18, 2008 Posts: 7,249	You are correct, I can not help you, RCBS can not help you, no one on this forum can help you, you do not know if your die has a large diameter decamping rod, small diameter decamping rod, you need to know if your pins are headed. But next to the picture there is an explanation why information is absent, first recommendation, contact your dealer, next contact RCBS customer service, then the instructions give instructions on how to find RCBS phone number, I believe the instructions ‘says’ something like “turn the instructions" your reading, over”. And I assumed you did not have the instructions, so, I took the time to provides one. F. Guffey 1 800 533 5000 Customer Service

February 12, 2012, 10:08 AM	#8
F. Guffey Senior Member Join Date: July 18, 2008 Posts: 7,249	And, once you have RCBS on the phone ask for a catalog, then ask them for a special order catalog, good stuff. F. Guffey

February 13, 2012, 12:22 AM	#10
greentick Senior Member Join Date: January 15, 2011 Location: Deep South Posts: 261	jepp2: RCBS customer service has a reputation for going overboard to help you. I am willing to bet that if you call them Monday morning, they will send you a bag of the correct replacements for free that's what they did to me. A very nice lady hung up on me while I was trying to dispute the free price.