November 20, 2002, 05:06 PM | #1 |
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Join Date: March 9, 2001
Location: Greenwood, SC
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Dewey Cleaning Rods
I have had a Dewey Stainless Steel pistol rod for probably 15 years. The ball-bearing head on mine locked up some time ago. For some reason I looked for and found the Dewey website ( http://www.deweyrods.com/index.htm ) and e-mailed them a question about how to repair the non-rotating handle. They answered that day and asked what specific model of rod I had. I answered, and they sent to me three days later a complete handle assembly and installation instructions at no charge.
Good old fashioned customer service coupled with excellent products makes for repeat business!
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November 20, 2002, 05:16 PM | #2 |
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November 21, 2002, 04:08 PM | #3 |
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Join Date: July 27, 2000
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Glad to hear it. Thanks for passing on the good word.
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