Able Ammo-bad news, rude people

Huntergirl · March 20, 2009, 12:11 PM

I got a stk number from their online site and called Able Ammo to order some Brenneke Black Magic slugs. I prefer to order by phone. A salesman in an abrupt and very hostile tone said "if you got the number online, order it online!" I said I prefer to order by phone. He said someone would call me back to take my order. Nobody did. So for .50 more a box, Midway got a big order from me, and my order went out the same day. Able Ammo, very poor customer service. They don't need my business.

fastforty · March 20, 2009, 12:51 PM

Sadly, it has gotten almost impossible to find a customer service rep at any company who realizes that there is a living, breathing human being on the other end of the line when they pick up a call & treat them as such. I'm not that old (yet), but I DO remember when you just about could not start talking business until you had spent at least 30-60 seconds (& sometimes 5-30 minutes) actually identifying with each other as human beings. You'd think that the way the economy is effecting business they'd have time to slow down a tad & work on human relation with their customers

March 20, 2009, 12:11 PM	#1
Huntergirl Senior Member Join Date: January 8, 2005 Location: Wyoming Posts: 907	Able Ammo-bad news, rude people I got a stk number from their online site and called Able Ammo to order some Brenneke Black Magic slugs. I prefer to order by phone. A salesman in an abrupt and very hostile tone said "if you got the number online, order it online!" I said I prefer to order by phone. He said someone would call me back to take my order. Nobody did. So for .50 more a box, Midway got a big order from me, and my order went out the same day. Able Ammo, very poor customer service. They don't need my business.

March 20, 2009, 12:51 PM	#2
fastforty Senior Member Join Date: December 28, 1999 Location: In a kornfield in kalifornia Posts: 1,161	Sadly, it has gotten almost impossible to find a customer service rep at any company who realizes that there is a living, breathing human being on the other end of the line when they pick up a call & treat them as such. I'm not that old (yet), but I DO remember when you just about could not start talking business until you had spent at least 30-60 seconds (& sometimes 5-30 minutes) actually identifying with each other as human beings. You'd think that the way the economy is effecting business they'd have time to slow down a tad & work on human relation with their customers __________________ When Banjos are outlawed, only Outlaws will have Banjos The Bible is my lawbook. I turn the other cheek when applicable, and spend the rest of my days resisting evil at every front, until I have breathed my last breath.