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Old December 12, 2011, 11:11 AM   #1
grubbylabs
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Hornady CS strikes again!!!!

So I bought a used press knowing it was missing some parts and that I would have to call them and get the parts. Particularly the large primmer cup set up.

So I called them this morning and wouldn't you know it, not only did they have the part available still, but even after telling them that I bought the press used they still wanted to send it to me for FREE!.

I still think the best part of the whole thing is there automated phone system. While it is not as entertaining as it was when I called in the spring, it is still worth calling just to listen to it.
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Old December 12, 2011, 12:25 PM   #2
IllinoisCoyoteHunter
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Yup...hornady's automated phone greeting is quite funny!
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Old December 12, 2011, 07:21 PM   #3
grubbylabs
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Add as if it wasn't already enough, a few hours after talking to them I had a shipment confirmation saying my stuff was in the mail. What a great group they are over there.
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Old December 13, 2011, 04:00 AM   #4
mrawesome22
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Hornady. A great company still owned by family.
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Old December 15, 2011, 08:11 PM   #5
AFK
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I love my LNL AP press. Any time I have needed something, they are always pleasant to deal with and I get my product very fast.
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