never buy from lock stock and barrel

Dave Jay · May 31, 2008, 10:04 AM

i have never had an issue as i did with lock..stock&barrel..
i made a order on march 21 for a few things.. after looking at ther site for 3 weeks they had a dies for 4.95 i ordered 3 of them along with a lee cutter and 3 jaw chuck for a total of 38.90... after two weeks no sign or hair of it.. called 10 times no contact... emailed them and no responce... may 21 got an email from them saying its ready to ship and ther was a some discrepencies on the prices i emailed them back saying i ordered it at that price and after 2 months if you cant give it to me at the price i ordered it from cancle the order..your company seams to be at a great lose and should look for better help cause ther are many issues your people are having
here today a box shows up and bills me 152.90 to my card I call them up and they are like um uhh ok ok um yeah ok just send it back and we will send you a refund.. it should take 2-3 weeks to get you your money back….i told them sence its here I wish to get the items for what the price was when I placed the order.. no sorry we cant do that you can either keep them at that price or send them back for a full refund

My god I have never delt with a company that is so messed up as this one
And never again would I ever think of ordering some thing from them

Heres a copy of the first order I made

Billing Address
David
NA

Shipping Address
Same as Billing

Qty Description Total
3 RCBS 454 CASULL CARBIDE ROLL CRIMP DIE SET (In Stock)
Item :RCB23212 Price : $4.95
$14.85
1 LEE 3 JAW CHUCK (In Stock)
Item :LEE90608 Price : $11.75
$11.75
1 LEE CUTTER W/ BALL GRIP (Out of Stock)
Item :LEE90275 Price : $4.35
$4.35
Subtotal: $30.95
(National,State and Local taxes) Tax: $0.00
(FIRST CLASS/PRIORITY MAIL VIA U.S. MAIL) Shipping: $7.95

TOTAL: $38.90

Heres the only contact they had with me sence I placed the order

[email protected]

Subject : Your order

Date : Thu, May 22, 2008 12:13 PM

Dear David,
Your order that you placed on out website on 3/21/08 is ready to
leave. However, there may have been some discrepencies on the prices.
We are sending the following:

LEE90275 Lee cutter w/ ball grip $4.35
LEE90608 Lee 3 Jaw Chuck $11.75
RCB23212 RCBS 454 Casull Carbide Roll Crimp Die Sets 3 @ $40.95

The total for the order is $138.95 plus shipping. Please confirm and we
will get your order out to you.

Thank you!
LS&B

Some one please explane to me how can some one stay in bussness with practices like this… I walk in to a store the item is marked 4$ I get it for the marked price… ther web site was marked at my first price for over 3 weeks…

So im sorry to say they lost a good customer and ill make sure I tell any one I ever talk to how bad ther company is…
Dave

Shadi Khalil · June 1, 2008, 02:10 AM

Quote:

The total for the order is $138.95 plus shipping. Please confirm and we
will get your order out to you.

Did you comfim the new price?

speedracer211 · June 1, 2008, 08:10 AM

I would call the credit card company and file a dispute with them. That way it gets put back on lock stock and barrel to prove their side. Which they dont have a leg to stand on since you have the print outs of what the cost should have been. So basically your credit card company will do a charge back.

2transams · June 1, 2008, 09:13 AM

Seems to me like they made a typo on the website and you're trying to take advantage of them. Most of those dies are about $40,aren't they? I think you're trying to cash in on their mistake. I,for one,will never do business with you.

Splat!! · June 1, 2008, 02:47 PM

Never had problem with Lock, Stock, and Barrel..........

I think "2transams" hit the nail on the head..

HowardCohodas · June 1, 2008, 03:57 PM

Quote:

Seems to me like they made a typo on the website and you're trying to take advantage of them. Most of those dies are about $40,aren't they? I think you're trying to cash in on their mistake. I,for one,will never do business with you.

So you never take advantage of a store's loss leader? Why do I doubt that? And how would you tell between a data entry error and a loss leader?

2transams · June 1, 2008, 04:13 PM

Please.

Do you really think this was a loss leader? That's not a common strategy in the ammo and reloading world.

I will take back what I said and apologize if anyone comes forward with proof that LS&B intentionally priced or sold these at 4.95.

May 31, 2008, 10:04 AM	#1
Dave Jay Junior Member Join Date: April 11, 2008 Posts: 4	never buy from lock stock and barrel i have never had an issue as i did with lock..stock&barrel.. i made a order on march 21 for a few things.. after looking at ther site for 3 weeks they had a dies for 4.95 i ordered 3 of them along with a lee cutter and 3 jaw chuck for a total of 38.90... after two weeks no sign or hair of it.. called 10 times no contact... emailed them and no responce... may 21 got an email from them saying its ready to ship and ther was a some discrepencies on the prices i emailed them back saying i ordered it at that price and after 2 months if you cant give it to me at the price i ordered it from cancle the order..your company seams to be at a great lose and should look for better help cause ther are many issues your people are having here today a box shows up and bills me 152.90 to my card I call them up and they are like um uhh ok ok um yeah ok just send it back and we will send you a refund.. it should take 2-3 weeks to get you your money back….i told them sence its here I wish to get the items for what the price was when I placed the order.. no sorry we cant do that you can either keep them at that price or send them back for a full refund My god I have never delt with a company that is so messed up as this one And never again would I ever think of ordering some thing from them Heres a copy of the first order I made Billing Address David NA Shipping Address Same as Billing Qty Description Total 3 RCBS 454 CASULL CARBIDE ROLL CRIMP DIE SET (In Stock) Item :RCB23212 Price : $4.95 $14.85 1 LEE 3 JAW CHUCK (In Stock) Item :LEE90608 Price : $11.75 $11.75 1 LEE CUTTER W/ BALL GRIP (Out of Stock) Item :LEE90275 Price : $4.35 $4.35 Subtotal: $30.95 (National,State and Local taxes) Tax: $0.00 (FIRST CLASS/PRIORITY MAIL VIA U.S. MAIL) Shipping: $7.95 TOTAL: $38.90 Heres the only contact they had with me sence I placed the order [email protected] Subject : Your order Date : Thu, May 22, 2008 12:13 PM Dear David, Your order that you placed on out website on 3/21/08 is ready to leave. However, there may have been some discrepencies on the prices. We are sending the following: LEE90275 Lee cutter w/ ball grip $4.35 LEE90608 Lee 3 Jaw Chuck $11.75 RCB23212 RCBS 454 Casull Carbide Roll Crimp Die Sets 3 @ $40.95 The total for the order is $138.95 plus shipping. Please confirm and we will get your order out to you. Thank you! LS&B Some one please explane to me how can some one stay in bussness with practices like this… I walk in to a store the item is marked 4$ I get it for the marked price… ther web site was marked at my first price for over 3 weeks… So im sorry to say they lost a good customer and ill make sure I tell any one I ever talk to how bad ther company is… Dave

June 1, 2008, 08:10 AM	#3
speedracer211 Senior Member Join Date: April 30, 2007 Posts: 176	I would call the credit card company and file a dispute with them. That way it gets put back on lock stock and barrel to prove their side. Which they dont have a leg to stand on since you have the print outs of what the cost should have been. So basically your credit card company will do a charge back.

June 1, 2008, 09:13 AM	#4
2transams Member Join Date: May 28, 2007 Location: IL,metro St. Louis Posts: 59	Seems to me like they made a typo on the website and you're trying to take advantage of them. Most of those dies are about $40,aren't they? I think you're trying to cash in on their mistake. I,for one,will never do business with you.

June 1, 2008, 02:47 PM	#5
Splat!! Member Join Date: February 13, 2007 Posts: 69	Never had problem with Lock, Stock, and Barrel.......... I think "2transams" hit the nail on the head..

June 1, 2008, 04:13 PM	#7
2transams Member Join Date: May 28, 2007 Location: IL,metro St. Louis Posts: 59	Please. Do you really think this was a loss leader? That's not a common strategy in the ammo and reloading world. I will take back what I said and apologize if anyone comes forward with proof that LS&B intentionally priced or sold these at 4.95.