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Old August 6, 2006, 09:23 PM   #1
ArcherAndShooter
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Join Date: November 12, 2005
Location: Spring, TX
Posts: 106
Cabela's did right by me

I ordered their CO2 load-ejector for my T/C .50 Hawken (for the obvious reason ). Based on the photo on their web-site, I expected it to arrive with the adapter necessary for the #11 nipple on the rifle.

Well, it did not. The package said, "adapters must be purchased separately." I called their customer service center, and they said they knew about that, that the catalogue had that warning and so did their computers when someone made a telephone order. When I pointed out that their website did NOT, the operator immediately put a supervisor on with me.

She verified I knew what I was talking about, asked which adapter I needed, and told me right then and there that she would make it right by sending me the adapter I need for my rifle, no charge, not even for shipping. Then she said she'd write the web-site managers ASAP to fix their site to clarify what is and is not included in the base unit.

I was very impressed and wanted to share the good word with you all.
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Old August 8, 2006, 05:36 PM   #2
PinnedAndRecessed
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Join Date: November 12, 2004
Posts: 449
They always do right by me, too. Top notch outfit.
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Old August 8, 2006, 05:40 PM   #3
smooks75
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Join Date: June 27, 2006
Location: Reno, Nevada
Posts: 161
+1 for Cabela's. They are always good to me!
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Old August 8, 2006, 06:48 PM   #4
jhgreasemonkey
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Join Date: February 7, 2006
Location: Pacific Northwest
Posts: 2,238
me too
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