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September 15, 2015, 11:27 AM
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#1 |
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Senior Member
Join Date: September 27, 2004
Posts: 4,811
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Shout out to PACT Inc.
Great products backed up with excellent customer service.
Recently my (20 year old?) PACT "BBK digital scale" started to take longer than normal to calibrate. I contacted PACT who suggested I return it for service. 2 weeks later its back home, repaired for nothing & working perfectly. All they charged me was the return shipping for 1 Lb. Its been out of warranty for at least 5 years & hasn't even been made in quite a while.
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Allan Quatermain: “Automatic rifles. Who in God's name has automatic rifles”? Elderly Hunter: “That's dashed unsporting. Probably Belgium.” 
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September 15, 2015, 11:41 AM
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#2 |
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Staff
Join Date: March 4, 2005
Location: Ohio
Posts: 21,063
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Very pleased to hear that. You used to hear of complaints regarding PACT customer service years ago, but it sounds like that's been fixed, and exceptionally so.
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Gunsite Orange Hat Family Member CMP Certified GSM Master Instructor NRA Certified Rifle Instructor NRA Benefactor Member and Golden Eagle |
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September 15, 2015, 03:45 PM
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#3 |
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Senior Member
Join Date: September 27, 2004
Posts: 4,811
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I never had a problem with them. I have their chronograph as well & for me service has always been first class even when it wasn't their fault (shooting skyscreens for example)
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Allan Quatermain: “Automatic rifles. Who in God's name has automatic rifles”? Elderly Hunter: “That's dashed unsporting. Probably Belgium.”
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September 15, 2015, 05:02 PM
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#4 |
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Senior Member
Join Date: November 22, 2006
Posts: 3,077
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I have had them be slow before, this is good news.
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