Checkmate refinishing/White wolff custom

[email protected] · March 29, 2006, 04:40 PM

Boy, I just had the worst experience with White Wolff Custom, formerly Checkmate refinishing. I sent them my Colt commander to be hard chromed, and it appeared as if nobody read the instructions. They plated everything, even the stainless parts I told them not to. I shipped it back to them to have it corrected, and they had the balls to bill me for return shipping, and told me that they had misquoted me the origional price, and wanted still more money! There was no reasoning with them either. The didn't follow the instructions I sent them, but they didn't think they had to pay for any return shipping charges, and complained that they had to plate my weapon twice. I couldn't get them to understand that if they had done it right the first time, or quoted me the correct price, none of this would have happened. Appearently they will stand behind their work, as long as it doesn't cost them anything. I never had any trouble in the past with Checkmate, but since it has been sold, things there have changed...

Wildalaska · March 29, 2006, 06:03 PM

WildoyeahbabyAlaska

meanoldman · March 29, 2006, 08:48 PM

I've always had good luck with Virgil Tripp.

David

March 29, 2006, 04:40 PM	#1
[email protected] Junior Member Join Date: March 29, 2006 Posts: 1	Checkmate refinishing/White wolff custom Boy, I just had the worst experience with White Wolff Custom, formerly Checkmate refinishing. I sent them my Colt commander to be hard chromed, and it appeared as if nobody read the instructions. They plated everything, even the stainless parts I told them not to. I shipped it back to them to have it corrected, and they had the balls to bill me for return shipping, and told me that they had misquoted me the origional price, and wanted still more money! There was no reasoning with them either. The didn't follow the instructions I sent them, but they didn't think they had to pay for any return shipping charges, and complained that they had to plate my weapon twice. I couldn't get them to understand that if they had done it right the first time, or quoted me the correct price, none of this would have happened. Appearently they will stand behind their work, as long as it doesn't cost them anything. I never had any trouble in the past with Checkmate, but since it has been sold, things there have changed...

March 29, 2006, 06:03 PM	#2
Wildalaska Junior member Join Date: November 25, 2002 Location: In my own little weird world in Anchorage, Alaska Posts: 14,172	WildoyeahbabyAlaska

March 29, 2006, 08:48 PM	#3
meanoldman Senior Member Join Date: December 14, 2000 Posts: 218	I've always had good luck with Virgil Tripp. David