B&J Machine, makers of the Universal P500 Sight Tool

**JohnKSa** · September 24, 2012, 10:36 PM

Some years ago I purchased a P500 Sight Tool and have used it to adjust the sights on some of my pistols.

Not too long ago, I was using it to adjust the sight on a pistol and was not careful about getting everything properly aligned before tightening the pusher screw. The result was that I cross-threaded the pusher screw and damaged some other parts. Yes, before you ask, it took a good deal of effort, but I was determined.

At any rate, the contact information for B&J machine, the maker of the tool, was stickered on the bottom of the tool. I finally got up the nerve and contacted them last week via email and asked them about purchasing replacement parts for the tool to repair the damage. The VP of B&J machine, Jim O'Brien, responded to my email and asked for my address and told me that he would ship the parts at no charge.

I sent back a confession making it clear that I had damaged the parts myself by not being careful (the instructions have a bold-faced caution about getting everything aligned properly before applying pressure to the pusher screw--so I couldn't even claim ignorance) and that I was not making a warranty claim. Mr. O'Brien responded that he understood but that there would still be no charge.

The parts arrived today and I once again have a fully functional P500. No charge for the parts required to fix my screwup, and not even any charge for shipping. Nice.

Creeper · September 24, 2012, 11:04 PM

Sounds like a "No BS" warranty to me... these are the US companies we need to support when ever possible, even if their products might cost a few bucks extra.

Good on em',
C

Subliminal · October 17, 2012, 11:47 PM

Would you mind sharing the email address I have an old p500 I need parts for.

Thanks!

**JohnKSa** · October 18, 2012, 12:20 AM

Not at all--here's the information from mine.

B&J Machine Inc.
Philadelphia, PA. 19114
[email protected]
(215)-632-2117

September 24, 2012, 10:36 PM	#1
JohnKSa Staff Join Date: February 12, 2001 Location: DFW Area Posts: 24,973	B&J Machine, makers of the Universal P500 Sight Tool Some years ago I purchased a P500 Sight Tool and have used it to adjust the sights on some of my pistols. Not too long ago, I was using it to adjust the sight on a pistol and was not careful about getting everything properly aligned before tightening the pusher screw. The result was that I cross-threaded the pusher screw and damaged some other parts. Yes, before you ask, it took a good deal of effort, but I was determined. At any rate, the contact information for B&J machine, the maker of the tool, was stickered on the bottom of the tool. I finally got up the nerve and contacted them last week via email and asked them about purchasing replacement parts for the tool to repair the damage. The VP of B&J machine, Jim O'Brien, responded to my email and asked for my address and told me that he would ship the parts at no charge. I sent back a confession making it clear that I had damaged the parts myself by not being careful (the instructions have a bold-faced caution about getting everything aligned properly before applying pressure to the pusher screw--so I couldn't even claim ignorance) and that I was not making a warranty claim. Mr. O'Brien responded that he understood but that there would still be no charge. The parts arrived today and I once again have a fully functional P500. No charge for the parts required to fix my screwup, and not even any charge for shipping. Nice. __________________ Do you know about the TEXAS State Rifle Association?

September 24, 2012, 11:04 PM	#2
Creeper Senior Member Join Date: September 9, 2008 Location: Woooooshington Posts: 1,797	Sounds like a "No BS" warranty to me... these are the US companies we need to support when ever possible, even if their products might cost a few bucks extra. Good on em', C __________________ Shoulder Drive Nicholson Club

October 17, 2012, 11:47 PM	#3
Subliminal Junior Member Join Date: October 17, 2012 Posts: 1	Need contact info for b&j Would you mind sharing the email address I have an old p500 I need parts for. Thanks!

October 18, 2012, 12:20 AM	#4
JohnKSa Staff Join Date: February 12, 2001 Location: DFW Area Posts: 24,973	Not at all--here's the information from mine. B&J Machine Inc. Philadelphia, PA. 19114 [email protected] (215)-632-2117 __________________ Do you know about the TEXAS State Rifle Association?