Issue with Eotech?

mitranoc · March 8, 2014, 09:09 PM

I put an Eotech XPS2-0 on my AR a couple of years ago. It was new when I bought it, but was a floor model. It worked perfect up until now. I noticed last time that I went shooting at an outdoor range, it seemed more dim than usual on all brightness clicks? I figured it just needed a new battery? I changed the battery last night (with a lithium) and it didn't make any difference.

I notice a dark spot in the center that makes the dot and ring dim when using a proper cheek weld? When you view the dot and ring outside of that area, they're bright like they should be? It has not seen a ton of use, and hasn't been subject to anything out of the ordinary? I have never cleaned it with anything except a microfiber lens cloth.

Took it to one of my LGS today just to make sure I wasn't the only one seeing this. Everyone else confirmed that there is a definite issue. I emailed Eotech and will call them on Monday. Date of manufacture is April 2012, so I'd imagine the warranty should cover it?

Has anyone heard of this happening before?

PUPP86 · March 18, 2014, 08:59 PM

Not sure if you have the same issue I had a few years ago but it sounds familiar.

Apparently there is more than one piece of glass and mine (511 N battery version) started to de-laminate, and caused a dark spot like you are describing.

Ended up sending mine in however it was well out of warranty. Even so, Eotech / L3 offered a great discount on a new model which I took them up on.

They ended up sending my old one, along with the new one to me. The old one was sold on an auction forum with full-disclosure of the issue. Guy that ended up buying it, used it for airsoft.

mitranoc · March 27, 2014, 02:58 PM

I got it back on Monday. They said that one of the inner seals wasn't seated properly, and caused nitrogen loss. 1 month away from warranty end, man I got lucky! Great customer service.

ronl · March 27, 2014, 07:53 PM

My 552 had the same problem and EOtech will replace the nitrogen and seal for $79. That's a lot cheaper than buying a new one. The CS guy told me to hold off a month or so because they are so busy. Mine is 7 years old so I've got my use out of it. It still works, but mine grows dim in one corner.

March 8, 2014, 09:09 PM	#1
mitranoc Senior Member Join Date: November 24, 2011 Location: West Palm Beach, FL Posts: 337	Issue with Eotech? I put an Eotech XPS2-0 on my AR a couple of years ago. It was new when I bought it, but was a floor model. It worked perfect up until now. I noticed last time that I went shooting at an outdoor range, it seemed more dim than usual on all brightness clicks? I figured it just needed a new battery? I changed the battery last night (with a lithium) and it didn't make any difference. I notice a dark spot in the center that makes the dot and ring dim when using a proper cheek weld? When you view the dot and ring outside of that area, they're bright like they should be? It has not seen a ton of use, and hasn't been subject to anything out of the ordinary? I have never cleaned it with anything except a microfiber lens cloth. Took it to one of my LGS today just to make sure I wasn't the only one seeing this. Everyone else confirmed that there is a definite issue. I emailed Eotech and will call them on Monday. Date of manufacture is April 2012, so I'd imagine the warranty should cover it? Has anyone heard of this happening before? __________________ "The very atmosphere of firearms anywhere and everywhere restrains evil interference - they deserve a place of honor with all that's good" George Washington Last edited by mitranoc; March 9, 2014 at 12:22 PM.

March 18, 2014, 08:59 PM	#2
PUPP86 Junior Member Join Date: March 12, 2012 Location: IL Posts: 7	Not sure if you have the same issue I had a few years ago but it sounds familiar. Apparently there is more than one piece of glass and mine (511 N battery version) started to de-laminate, and caused a dark spot like you are describing. Ended up sending mine in however it was well out of warranty. Even so, Eotech / L3 offered a great discount on a new model which I took them up on. They ended up sending my old one, along with the new one to me. The old one was sold on an auction forum with full-disclosure of the issue. Guy that ended up buying it, used it for airsoft. __________________ "You get what you put in and people get what they deserve."

March 27, 2014, 02:58 PM	#3
mitranoc Senior Member Join Date: November 24, 2011 Location: West Palm Beach, FL Posts: 337	I got it back on Monday. They said that one of the inner seals wasn't seated properly, and caused nitrogen loss. 1 month away from warranty end, man I got lucky! Great customer service. __________________ "The very atmosphere of firearms anywhere and everywhere restrains evil interference - they deserve a place of honor with all that's good" George Washington

March 27, 2014, 07:53 PM	#4
ronl Senior Member Join Date: December 2, 2007 Posts: 1,100	My 552 had the same problem and EOtech will replace the nitrogen and seal for $79. That's a lot cheaper than buying a new one. The CS guy told me to hold off a month or so because they are so busy. Mine is 7 years old so I've got my use out of it. It still works, but mine grows dim in one corner.