Big thumbs up for Graf and Sons

iScream · May 11, 2009, 03:58 PM

I purchased a Lyman 1200DPS from Grafs back in Feb, before doing enough research into what I really want/need for reloading. Since then I decided I wanted either a Lee Classic Turret or Dillon Square Deal B. I was about to post the Lyman for sale but decided to give Grafs a quick call and see if there was a chance they would still let me pay the restock fee and get the Dillon instead. After speaking briefly with two very polite ladies, I was asked whether I would like to pay the restocking fee or just pay the return shipping myself. I was fully expecting to pay both when I called, if they even let me return the scale at all two months after the normal return period ended.

Obviously, they have a long term customer now. And I have a SDB setup for 38 Special shipping out to me this week!

-Chris

45Marlin carbine · May 11, 2009, 05:05 PM

I've always had good relations with Grafs.

GP100man · May 11, 2009, 06:53 PM

my mail ordering is slowly shifting to Grafs& son.

GP100man

ccwtrainer · May 11, 2009, 07:21 PM

You make the right decision!
Folks on this web site will think I work for Dillon, well I don't, they work for me, anytime something breaks on either my Square deal or RL RL550 !

longranger · May 11, 2009, 07:27 PM

I usually buy black powder in 25lb lots and use Graf and Sons exclusively for their prices and customer service.Great Co.

The_Vigilante · May 11, 2009, 07:35 PM

+1 on Graf's. They only charge $4.50 for shipping and handling. I recently back-ordered 5000 Win SP from them. I haven't seen any Winchester primers anywhere for a long long time-wonder what they are doing? Anyway, I emailed Graf's requesting they substitute Federal SP for the Wins. I called up Saturday to check to see if it had been done. The nice lady that answered advised me they had a case of Federal SP in my name and wondered if I still wanted them? I am still waiting on backorders from Cabela's and Powder Valley. I also am gravitating toward Graf's as my online supplier.

CrustyFN · May 11, 2009, 07:40 PM

Graf's has been getting most of my business for almost three years now. Always had very good CS from them.
Rusty

Tex S · May 11, 2009, 09:49 PM

+1 on Grafs.

I have a $500 order on backorder with them. They are great.

I will let yall know how long it takes to get my powder and primers. Its been 3 weeks so far.

iScream · May 12, 2009, 10:17 PM

I forgot to mention that they told me they would go ahead and ship the press out Wednesday, even before I send them the Lyman scale back.

And, I just got a message from Fedex that they sent it out a day early and it should arrive Friday.

-Chris

Tex S · May 14, 2009, 12:09 AM

Quote:

+1 on Grafs.

I have a $500 order on backorder with them. They are great.

I will let yall know how long it takes to get my powder and primers. Its been 3 weeks so far.

UPDATE!!!

They called me today and told me my order is ready!

They wanted to know if I still wanted 10k primers and 8lbs of powder.

What a stupid question!!!!

All joking aside, I thought it was really nice for them to ask if I still wanted the items. It also gave me a chance to move some money into the account that funds the debit card # I gave them. It saved me an overdraft fee.

If you are looking for powder and primers, quit crying about it and get on Grafs backorder list!!! They'll take care of ya!!!

godsey5 · May 16, 2009, 12:51 AM

I stopped by there on my way thru mexico on weds and picked up a 8 lb jug of varget. I was a happy camper!

Jim

**Mike Irwin** · May 16, 2009, 07:17 AM

I've always been exceedingly pleased with my dealings with Grafs.

ord03 · May 25, 2009, 07:56 PM

I've dealt with Grafs several times with no problems. Last order, there was a bit of a mixup on a couple of items.

The customer service guy I dealt with was great, and we had a few really humorous emails back and forth (the thought of the shipping guy and the Wizard of Id cartoon of him hung in the dungeon).

They made it right and I was happy. Good company to deal with.

FALPhil · May 25, 2009, 10:00 PM

I love Graf's.

Quote:

Folks on this web site will think I work for Dillon, well I don't, they work for me, anytime something breaks on either my Square deal or RL RL550!

That's why I bought the Hornady. Nothing ever breaks!

May 11, 2009, 03:58 PM	#1
iScream Member Join Date: August 25, 2008 Location: Tennessee Posts: 89	Big thumbs up for Graf and Sons I purchased a Lyman 1200DPS from Grafs back in Feb, before doing enough research into what I really want/need for reloading. Since then I decided I wanted either a Lee Classic Turret or Dillon Square Deal B. I was about to post the Lyman for sale but decided to give Grafs a quick call and see if there was a chance they would still let me pay the restock fee and get the Dillon instead. After speaking briefly with two very polite ladies, I was asked whether I would like to pay the restocking fee or just pay the return shipping myself. I was fully expecting to pay both when I called, if they even let me return the scale at all two months after the normal return period ended. Obviously, they have a long term customer now. And I have a SDB setup for 38 Special shipping out to me this week! -Chris

May 11, 2009, 06:53 PM	#3
GP100man Senior Member Join Date: August 1, 2007 Location: Tabor City , NC. Posts: 1,969	Grafs& son my mail ordering is slowly shifting to Grafs& son. GP100man

May 11, 2009, 07:35 PM	#6
The_Vigilante Senior Member Join Date: May 17, 2008 Location: Far West Texas Posts: 200	Big thumbs up for Graf and Sons +1 on Graf's. They only charge $4.50 for shipping and handling. I recently back-ordered 5000 Win SP from them. I haven't seen any Winchester primers anywhere for a long long time-wonder what they are doing? Anyway, I emailed Graf's requesting they substitute Federal SP for the Wins. I called up Saturday to check to see if it had been done. The nice lady that answered advised me they had a case of Federal SP in my name and wondered if I still wanted them? I am still waiting on backorders from Cabela's and Powder Valley. I also am gravitating toward Graf's as my online supplier. __________________ The_Vigilante Keeping the streets safe! A man can never own enough guns!

May 11, 2009, 07:40 PM	#7
CrustyFN Senior Member Join Date: June 4, 2006 Location: West Virginia Posts: 2,258	Graf's has been getting most of my business for almost three years now. Always had very good CS from them. Rusty __________________ I don't ever remember being absent minded.

May 16, 2009, 12:51 AM	#11
godsey5 Member Join Date: December 16, 2008 Posts: 18	I stopped by there on my way thru mexico on weds and picked up a 8 lb jug of varget. I was a happy camper! Jim __________________ "Democracy is two wolves and a lamb voting on what to have for lunch. Liberty is a well-armed lamb contesting the vote!" Benjamin Franklin

May 11, 2009, 05:05 PM	#2
45Marlin carbine Junior member Join Date: January 26, 2007 Location: South-Western North Carolina Posts: 1,124	I've always had good relations with Grafs.

May 11, 2009, 07:21 PM	#4
ccwtrainer Junior Member Join Date: April 29, 2009 Location: NC Posts: 13	You make the right decision! Folks on this web site will think I work for Dillon, well I don't, they work for me, anytime something breaks on either my Square deal or RL RL550 !

May 11, 2009, 07:27 PM	#5
longranger Senior Member Join Date: November 4, 2008 Location: Buffalo WY Posts: 1,056	I usually buy black powder in 25lb lots and use Graf and Sons exclusively for their prices and customer service.Great Co.

May 11, 2009, 09:49 PM	#8
Tex S Senior Member Join Date: November 12, 2008 Location: Fort Worth, TEXAS Posts: 909	+1 on Grafs. I have a $500 order on backorder with them. They are great. I will let yall know how long it takes to get my powder and primers. Its been 3 weeks so far.

May 12, 2009, 10:17 PM	#9
iScream Member Join Date: August 25, 2008 Location: Tennessee Posts: 89	I forgot to mention that they told me they would go ahead and ship the press out Wednesday, even before I send them the Lyman scale back. And, I just got a message from Fedex that they sent it out a day early and it should arrive Friday. -Chris

May 16, 2009, 07:17 AM	#12
Mike Irwin Staff Join Date: April 13, 2000 Location: Northern Virginia Posts: 41,388	I've always been exceedingly pleased with my dealings with Grafs. __________________ "The gift which I am sending you is called a dog, and is in fact the most precious and valuable possession of mankind" -Theodorus Gaza Baby Jesus cries when the fat redneck doesn't have military-grade firepower.

May 25, 2009, 07:56 PM	#13
ord03 Junior Member Join Date: March 20, 2009 Location: Texas Posts: 3	I've dealt with Grafs several times with no problems. Last order, there was a bit of a mixup on a couple of items. The customer service guy I dealt with was great, and we had a few really humorous emails back and forth (the thought of the shipping guy and the Wizard of Id cartoon of him hung in the dungeon). They made it right and I was happy. Good company to deal with.