Stay away from Rush USA

cardboardkiller · November 5, 2002, 03:24 AM

I ordered a holster and some other stuff from Rush USA for IPSC, after waiting for a confirmation of my order for 3 days I called and left a message on their voice maile to cancel my order. Guess what shows up? The stuff I ordered, I immediately called to get a return number from them and sent the items back, I have never received credit back and have not been able to contact them, although I have made numerous attempts to either get a refund or to use up the credit I supposedly have with them.

toast78 · November 7, 2002, 04:22 PM

I ordered a holster, belt and magpouches from them earlier this year. I was pleased with the speed at which my order was processed. I ordered on a Thursday and my stuff arrived on the following Monday. Not to discount your experience, but I just wanted to relay my experience with Rush.

toast

cardboardkiller · November 7, 2002, 09:13 PM

My ordeal started about 3 months ago and I still haven't been able to contact them, I have tried once or twice a week by phone and email for the last month or so. I am taking legal action if I cannot get my situation resolved shortly.

J. Williams · November 8, 2002, 11:54 AM

I too ordered from Rush Intl - electronic timers (2). Got good service and correct materials in quick time.

toast78 · November 10, 2002, 11:56 AM

Cardboardkiller, have you tried disputing the charges with the credit card company. This is assuming you used a credit card. I only advocate doing this in the direst circumstances, but let them fight it out with the store.

toast

November 5, 2002, 03:24 AM	#1
cardboardkiller Junior Member Join Date: October 24, 2002 Location: Clarksville, AR Posts: 6	Stay away from Rush USA I ordered a holster and some other stuff from Rush USA for IPSC, after waiting for a confirmation of my order for 3 days I called and left a message on their voice maile to cancel my order. Guess what shows up? The stuff I ordered, I immediately called to get a return number from them and sent the items back, I have never received credit back and have not been able to contact them, although I have made numerous attempts to either get a refund or to use up the credit I supposedly have with them.

November 7, 2002, 04:22 PM	#2
toast78 Junior Member Join Date: November 7, 2002 Posts: 8	I ordered a holster, belt and magpouches from them earlier this year. I was pleased with the speed at which my order was processed. I ordered on a Thursday and my stuff arrived on the following Monday. Not to discount your experience, but I just wanted to relay my experience with Rush. toast

November 7, 2002, 09:13 PM	#3
cardboardkiller Junior Member Join Date: October 24, 2002 Location: Clarksville, AR Posts: 6	My ordeal started about 3 months ago and I still haven't been able to contact them, I have tried once or twice a week by phone and email for the last month or so. I am taking legal action if I cannot get my situation resolved shortly.

November 8, 2002, 11:54 AM	#4
J. Williams Member Join Date: July 5, 2000 Location: Northeast Texas Posts: 79	I too ordered from Rush Intl - electronic timers (2). Got good service and correct materials in quick time.

November 10, 2002, 11:56 AM	#5
toast78 Junior Member Join Date: November 7, 2002 Posts: 8	Cardboardkiller, have you tried disputing the charges with the credit card company. This is assuming you used a credit card. I only advocate doing this in the direst circumstances, but let them fight it out with the store. toast