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March 18, 2008, 09:49 PM | #1 |
Junior Member
Join Date: March 21, 2006
Location: Australia
Posts: 2
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Subscription problems ...
I recently renewed my International Subscription, via Paypal, on the 11th/12th of Feb. However, since then, I have received 2 copies of both the March & April issues of SWAT.
On the 29th of Feb., I sent an email to [email protected]m to notify someone what had happened. I never received a reply, but didn't follow it up as I assumed it was just a 1 off hiccup. Unfortunately, the Postman has just dropped off 2 copies of the April issue. The Name, Address & Code that are printed on the packaging slightly differs on the 2, so I'm assuming my Renewal was accidentally mistaken as a new Subscription (probably from a mistake on my part filling out the renewal form). Is there anyone here I can PM my personal details to help sort this out? or should I try an alternate email address? I'd call, but international time-zones & work hours arn't the most accommodating! Any help someone could lend would be appreciated. Regards, Russ oh yeah ... Great mag! Have been a subscriber for about 2 years now. Best magazine I've ever read, and the only 1 I've ever bothered subscribing to. Guess it's a good thing when the only problem I've ever had is receiving multiple copies All the best! |
March 19, 2008, 03:18 PM | #2 |
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Join Date: June 29, 2001
Location: Prescott Valley, AZ
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March 19, 2008, 07:54 PM | #3 |
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Join Date: October 6, 1998
Location: South Florida
Posts: 10,229
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Rooks-
I see the order. I note that you posted it as a renewal. I suspect the Sub House put it in as a new subscription, thus you're getting two. If you haven't already emailed Denny, send me a note and i'll step on someone's neck: rich at swatmag.com Rich
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March 19, 2008, 10:18 PM | #4 |
Junior Member
Join Date: March 21, 2006
Location: Australia
Posts: 2
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Thanks for the quick response fellas. Rich, you have email inbound!
Regards, Russ |
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