Crimson Trace Customer Service

Springer45 · July 23, 2005, 12:40 PM

I recently bought CTC grips for my j-frame S&W and had it at the range a few days ago. When I got back home, the wrenches weren't in my range bag, so I figured they were lost. I found CTC's web page and left a message for their customer service folks. I got a real email response the same day (not one of those automated messages saying someone would be contacting me within the next 48 hours or so). That message said that they had put another set of wrenches in the mail that same day. I received their package a couple of days later, and it contained four wrenches (two sets)!

I was very pleased and wanted to let y'all know that they are great people to deal with.

Good show, Crimson Trace!

Kevin Quinlan · July 23, 2005, 01:36 PM

I also have a set on my J frame. It is my night stand gun and couldn't be happier.

Kevin

bubbygator · July 23, 2005, 08:41 PM

I have CT's on each of my pistols - except the KelTec; they are a terrific product & a stand-up company. Check out their forum website.

http://forums.crimsontrace.com/index.php

July 23, 2005, 12:40 PM	#1
Springer45 Senior Member Join Date: January 24, 2005 Location: Land of Sky Blue Waters Posts: 183	Crimson Trace Customer Service I recently bought CTC grips for my j-frame S&W and had it at the range a few days ago. When I got back home, the wrenches weren't in my range bag, so I figured they were lost. I found CTC's web page and left a message for their customer service folks. I got a real email response the same day (not one of those automated messages saying someone would be contacting me within the next 48 hours or so). That message said that they had put another set of wrenches in the mail that same day. I received their package a couple of days later, and it contained four wrenches (two sets)! I was very pleased and wanted to let y'all know that they are great people to deal with. Good show, Crimson Trace! __________________ If you have a 50-50 chance of being right, you'll be wrong 90% of the time.

July 23, 2005, 01:36 PM	#2
Kevin Quinlan Junior member Join Date: June 28, 2005 Posts: 93	I also have a set on my J frame. It is my night stand gun and couldn't be happier. Kevin

July 23, 2005, 08:41 PM	#3
bubbygator Senior Member Join Date: September 2, 2004 Location: Sarasota Posts: 130	I have CT's on each of my pistols - except the KelTec; they are a terrific product & a stand-up company. Check out their forum website. http://forums.crimsontrace.com/index.php