Anyone else had a bad experience with HK customer service?

expeditionx · July 9, 2006, 09:56 PM

Tried to get ahold of someone regarding one of their weapons and after 3 calls no one has called back.

USMCGrunt · July 10, 2006, 02:50 PM

On the contrary, I've had nothing but good expereinces with HK. I got a used USP-40C that was missing a couple parts, called customer service to buy new parts and they sent them out to me at no charge at all. I even made sure they knew this was a used weapon but they still refused any payment. Outstanding customer service IMHO.

July 9, 2006, 09:56 PM	#1
expeditionx Senior Member Join Date: July 10, 2004 Posts: 330	Anyone else had a bad experience with HK customer service? Tried to get ahold of someone regarding one of their weapons and after 3 calls no one has called back.

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July 10, 2006, 02:50 PM	#2
USMCGrunt Senior Member Join Date: February 27, 2000 Location: Somewhere in 14T NT Posts: 730	On the contrary, I've had nothing but good expereinces with HK. I got a used USP-40C that was missing a couple parts, called customer service to buy new parts and they sent them out to me at no charge at all. I even made sure they knew this was a used weapon but they still refused any payment. Outstanding customer service IMHO.