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Old July 10, 2013, 01:55 PM   #1
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Join Date: July 6, 1999
Location: Chihuahuan desert, Texas
Posts: 575
Great Wolff springs CS

Just a comment about an excellent customer service experience I have had from Wolff. I had emailed them about a spring set that they don't make at this time to inquire if they have considered offering one. ( I prefer to keep the make of gun to myself at this time; don't ask.) I subsequently received an email from Vice-president John Andrews who politely told me they're thinking about it, would keep my email on file and inform me if the set becomes a regular product.

I wrote back and told him about some experimentation I've been doing using a modified spring made by one of their competitors. John then replied he would sent me FOR FREE a spring that Wolff sells as a regular product that I could modify to see if it would work for my purposes.

I don't know about you but I consider that out-standing customer service, especially considering I'm not really acting as a customer in this instance.

Buy Wolff!
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Whatever doesn't kill me better start running.
burrhead is offline  
Old July 10, 2013, 08:33 PM   #2
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Join Date: May 3, 2013
Location: Western New York
Posts: 373
Wolff did that for me, too. I endorse your endorsement.
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Old July 11, 2013, 05:22 AM   #3
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Join Date: July 18, 2010
Location: Independence Missouri
Posts: 3,830
I have a Wolff "Speed Spring" in my Savage 110 .270 win, It definetly pays to purchase Wolff!!
Thanks for coming!
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