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Old May 2, 2012, 04:08 PM   #1
hnl.flyboy
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Join Date: May 3, 2010
Location: Honolulu, HI
Posts: 126
Brownells awesome CS

I had placed a large order to Brownells maybe a few hours ago. I'm getting into competition shooting and I started using my tax refund to pay for this new hobby. I spent just over $500 ordering Sierra Matchkings, a tumbler, competition dies, a better scale (replacing my finicky Lee scale), and some other doodads. Just half an hour ago, I realized I forgot to include a chronometer, so I called them up and tried to see if I could add another item to my order. Alas, the order had already been quickly processed, and charged, so it couldn't be changed. Since it was just a bit too late, Brownells gave me free shipping for a chronometer to Hawaii. I'm extremely satisfied with their customer service, and will be ordering from them again!
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Old May 2, 2012, 05:33 PM   #2
Vt.birdhunter
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Join Date: March 18, 2009
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Quote:
Brownells gave me free shipping for a chronometer to Hawaii.
Wow, sounds like they went out of their way to make a happy customer. Great to hear.
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Old May 2, 2012, 05:58 PM   #3
hnl.flyboy
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Join Date: May 3, 2010
Location: Honolulu, HI
Posts: 126
Yessir! Other than buying from them again, the only way I can think of thanking them is telling of their CS
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