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Old November 20, 2010, 07:25 AM   #26
VTRich
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Dc9Loser asked for people's experiences with Fusion. I gave him mine. Other people have given them theirs. Now he can make a decision.

I'm sorry I don't bring cameras and video to the range with me, but I go there to shoot.

As for "Kludge" fixes. Adjusting, or replacing an extractor, or trying different recoil springs are about as basic as it gets. Anyone who shoots a 1911 should be able to do that, or at least understand how such changes effect the operation of the gun. I contacted Fusion about the weak extraction and ejection, and I received a very nice e-mail listing what recoil springs I should try, and what ones work for them. My gun is fairly early production, and at that time, guns were returned on our dime, not Fusions.

It's funny the experience of Hail Caesar came up. I don't know about on other forums, but on the 1911forum.com (not m1911.org), Hail Caesar posted MANY DETAILED photos of his guns flaws. I could not believe Fusions let that gun be shipped. He spent a lot of money, and waited MANY months to get that gun. That thread disappeared, as all threads do wich voice complaint.

If Fusion has hired apprentices to build guns and keep up with demand, then even more reason to step up QC, and make sure these guns work before they are shipped.

It's nice to read experiences like WC145 had, but let's face it, they had to bascially rebuild the gun. If I am going to buy a custom gun, I feel the QC should be done by the builder, not me. I should not have to send it back.
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Old November 20, 2010, 01:15 PM   #27
LanceOregon
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Quote:
I'm sorry I don't bring cameras and video to the range with me, but I go there to shoot.
You never posted a photo of your gun here, to even verify that you actually do own a Fusion.


Quote:
I don't know about on other forums, but on the 1911forum.com (not m1911.org), Hail Caesar posted MANY DETAILED photos of his guns flaws. I could not believe Fusions let that gun be shipped. He spent a lot of money, and waited MANY months to get that gun. That thread disappeared, as all threads do wich voice complaint.
Pretty convenient, no? If he had taken so many detailed photos, then why did he never post any of them in his two huge threads that he started on Glocktalk? He went so far there as to post a number of photos on Glocktalk that he claimed were from other Fusion owners, yet he never bothered to post any photos of his own gun? That makes no sense to me. If he had photos of his pistol available to post, why did he never use them?


Quote:
I contacted Fusion about the weak extraction and ejection, and I received a very nice e-mail listing what recoil springs I should try, and what ones work for them. My gun is fairly early production, and at that time, guns were returned on our dime, not Fusions.

but let's face it, they had to bascially rebuild the gun. If I am going to buy a custom gun, I feel the QC should be done by the builder, not me. I should not have to send it back.

So for a cost of a small shipping charge, you refused to work with Bob Serva, as WC145 did. Instead, you refused to ship the gun back, based on the principle that you should not have been put out so? That sure makes a lot of sense too. You certainly cannot complain about customer service at Fusion, since you never even gave them a chance to help you.

Talk about cutting off one's nose to spite your face.

.

Last edited by LanceOregon; November 20, 2010 at 01:23 PM.
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Old November 20, 2010, 03:27 PM   #28
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I talked with Bob Serva about some issues with my gun & all I got out of him was "That's not uncommon". I'm done with Fusion.
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Old November 20, 2010, 04:35 PM   #29
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To correct a minor mis-representation:

Hail Ceasar posted numerous photos of the hack-job Fusion sent him as a Custom pistol. And all he got from the company was excuses and blame, no resolution until over a year later, despite repeated promises!!!

If Lance didn't see the photos, he either had his eyes closed or wasn't fast enough at the Kool-aid site, since negative posts disappear fast over there! Is it any wonder Fusion uses it as a sales tool? One has to wonder how much financial support they offer that forum for the administrators to serve them up an unsuspecting audience?

Anyone else remember the BSDW limited ed Razorbacks? Horribly executed despite all the promises before the fact, and nothing but excuses after delivery.

Many of Hail Ceasar's photos are still up at GT, so perhaps Lance just needs help finding them:

http://glocktalk.com/forums/showthre...=fusion&page=2
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Old November 20, 2010, 04:48 PM   #30
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I am sorry but when you spend that much for a custom gun the QC has got to better. Bob Serva can make a great gun as others have said but when he steps out and lets the other people in his company do the work the product seems to suffer.

It might be a matter of too much growth. It might be improper skill or training. Either way there are way too many examples of defective guns leaving his shop. IMHO Asking the customer to ship a defective pistol back on their dime is unacceptable at this price point.

I have a hard time even considering a custom pistol in the $2500+ range when the best someone can say about him is he made it right after I got a defective pistol.

Again it makes you wonder who is watching the shop? With one off custom pistols there is no reason that they are not properly test firing them before they leave. I like Bob and hope he rights the ship. I considered his pistols after he left DW but these days I look elsewhere.
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Old November 20, 2010, 05:28 PM   #31
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I don't doubt that there have been QC issues w/ Fusions. But I wouldn't rely on HC's account as indicative of their problems. Because frankly the longer that episode went on, the less faith I had in the accuracy of his rendition of what was happening. The whole thing took on the air of a vendetta.
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Old November 20, 2010, 05:49 PM   #32
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Fusion Pro-35

I've had this Ion-bonded 5" pistol for nearly three years now. About 3k of my re-loads through it. After I tuned the extractor, its been flawless. It is inherently more accurate (not by much) than my two Valors, an '09 and a '10 and both of those are great pistols. I'm too old to wait a year for a gun. I believe I'd pick-up a Valor if I were you. You can get them now.
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Old November 20, 2010, 05:54 PM   #33
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While I haven't had the pleasure of owning or operating a Fusion gun, yet, I have had good experience buying parts, very good customer service and responsive to my needs. Just my two bits worth.
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Old November 20, 2010, 07:33 PM   #34
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OK, I stand corrected about "Hail Caeser" posting pics on GlockTalk. I waded through lots of posts, and had not spotted those.

If these allegations are true, then that is truly a terrible shame, as my Fusion is a great gun. But I did get it back in early 2008.

I still find it extremely hard to believe any of the personal attacks that have been made against Bob Serva. I don't believe that he is either dishonest, or a liar either.

Perhaps his company is struggling, but that does not mean that he is a bad person.

.
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Old November 20, 2010, 09:06 PM   #35
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Get a Dan Wesson Valor. Hard to beat the craftsmanship that goes into them.
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Old November 20, 2010, 09:19 PM   #36
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Lance,

I don't know BS, never met BS, he may indeed be the salt of the earth, but his actions do not always paint a positive picture. He enjoys a complaint-free environment at that other site, and if that's the only input he receives, then he'll never improve the company.

I would not spend a nickel on a Fusion I could not personally inspect first. There are lots of parts-fitters in the market, and some have a great rep, outside one web-site, Fusion does not.
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Old November 21, 2010, 12:57 AM   #37
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I will order a Fusion longslide Hunter when I get a job again. I was in the process of ordering one about a year ago, had the full customization going on with Bob, and another pistol came along I could not pass up for the price. Bob understood and graciously asked to receive my business sometime in the future. Positive, responsive to my questions and learning curve, and professional; Bob Serva.


Caesar's salad? I've seen his trolling hard wand for Fusion in several sights. Wish I had his time to burn on forums. Guy spent the first 4 months of ownership whining about failures instead of just sending it back for a fix. Yeah, 4 months of crying in MANY forums, before DOING something about it.
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Old November 22, 2010, 06:20 AM   #38
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Quote:
I don't know BS, never met BS, he may indeed be the salt of the earth, but his actions do not always paint a positive picture.
Well, Hail Caesar is a pompous, vainglorious crybaby, in my opinion. The way that he went on and on with all of those threads on Glocktalk for so many months? Only a totally self-absorbed person would act like that. He declared a one man war on Fusion to harm their reputation, and then he wondered why he did not get service from them?

And you yourself are not all that much better, to engage in such childish behavior here as referring to Bob Serva as "BS". That is talking on a Three Stooges level.

.
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Old November 22, 2010, 06:22 AM   #39
LanceOregon
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Caesar's salad? I've seen his trolling hard wand for Fusion in several sights.
I think that just the fact that he calls himself "Hail Caesar" gives one some insight into his personality.

.
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Old November 22, 2010, 09:06 AM   #40
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Childish to use the man's initials?

Personal attacks on those who relate negative experiences with Serva-run companies says even more.

So, are you related to or just employed by Bob?

Either way, it's clear we're far apart on the issue, so I will agree to disagree.
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Old November 22, 2010, 09:40 AM   #41
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Quote:
Originally Posted by LanceOregon
I think that just the fact that he calls himself "Hail Caesar" gives one some insight into his personality.
I wonder what personality traits can be attributed to someone who calls himself "Lance".
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Old November 22, 2010, 09:41 AM   #42
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9x19...

... they are the man's initials, but I think you're being disingenuous; I'm pretty sure you intended the double entendre, so don't protest too much.

Again, my own experiences with Fusion were completely counter to what you and Hail Caesar claim.

1) Dealt directly with Bob Serva via email and phone. I was in Afghanistan at the time, so communications were somewhat limited; luckily, not too many were needed.

2) Bob provided some personal inputs on best configuration for my pistol; I went with his advice.

3) Classic Longslide Hunter took closer to a month than the several some folks are claiming; it arrived at my dealer shortly after I returned to the States.

4) Pistol was in great shape out of the box. Safety was easy to manipulate, but positive to engage/disengage. Trigger is very slick. I chose a matte finish, so the gun isn't flashy looking, but it looks the way I intended. Stainless controls are also matte, but provide a nice color contrast.

5) I haven't shot it too much, yet, but in 200 rds of 200gr target ammo, plus a box each of Hornady and Cor-Bon SD ammo, there have been no feed or ejection problems. The gun is extremely accurate. Felt recoil, even with the Cor-Bons, is minimal.


So, based on the experiences of forum members who actually seem to own one of the pistols, as opposed to the complaints of "Hail Caesar," I'd feel pretty safe with a Fusion.

Maybe I'm old school, but I was taught to address my complaints directly to the person who has offended me, first, before bashing that person or company to hither and yon... Of course, if they offend me publicly, I'll respond publicly, but I try to minimize even that. So I really have to wonder about Hail Caesar...
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Old November 22, 2010, 10:05 AM   #43
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Man, buying a nice 1911 is a mess.

Seems there are not many brands, none?, that don't have lots of problems.

I just put in for a quote from Bob on a 10mm, bobtailed commander, in bright chrome.

Depending how the quote comes out and how my search for alternatives goes I might well place an order with BS. We will see. If I do I will report on it here.
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Old November 22, 2010, 10:47 AM   #44
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Bac1023 has written a pretty amazing 1911 guide in several posts at the end of the first page and beginning of the second page of this thread. Since a photo in the thread shows that he owns at least 55 1911s, including all of the ones discussed, his advice and opinions are probably worth a listen.
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Old November 22, 2010, 09:58 PM   #45
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Quote:
Bac1023 has written a pretty amazing 1911 guide in several posts at the end of the first page and beginning of the second page of this thread. Since a photo in the thread shows that he owns at least 55 1911s, including all of the ones discussed, his advice and opinions are probably worth a listen.
Unfortunately, the posts you mention are all about either custom 1911s costing several times the cost of a Fusion or out of production 1911s.
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Old November 22, 2010, 10:16 PM   #46
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Might want to take another look. His posts start at post #17 (toward the end of the first page in post count, not scrolling position). He starts with guns costing barely more than $400.
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Old November 22, 2010, 10:31 PM   #47
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Quote:
Might want to take another look. His posts start at post #17 (toward the end of the first page in post count, not scrolling position). He starts with guns costing barely more than $400.
Thanks. I think I was thrown off because your previous post mentioned page 2. I went right by the others.
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Old July 31, 2011, 07:48 PM   #48
Hail Caesar
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Lance,

I know this thread is old, but after someone called me and said they had seen this thread I found it and felt the need to clear things up a bit.

1. I TRIED to correct the issues with Bob before saying anything on the errrornet. He refused to fix the gun, refused to admit there was a problem, refused to admit the gun was not as ordered, refused to admit the barrel was short-chambered and would not even chamber a single round.

2. Only after I posted about the gun did he offer to rebuild the gun. ( He flat out refused a refund) As the frame was junk and the slide was messed up that was the only thing left to do. He swore up and down it would take 6 weeks TOPS to rebuild the gun. As I had some parts on hand that I wanted to use on the gun I shipped them to him to quicken the build.

3. After 6 weeks went by, then 3 months, then 6 months....I asked were my replacement gun was. He said it was at Ionbond. Then I asked about it the next month...he said it was getting ready to ship to Ionbond.

4. I contacted my attorney and pressed Serva for a refund....he agreed.
But then he short changed me and I did not receive a full refund and he kept my parts.

5. I was questioned my moderators of other sites about the validity of my claims..... I forwarded them emails between Serva and I. All Mod's and owners (except the 1911 forum) said to "post away" after seeing the emails. One said it was the funniest and most damning thing he had seen in a while.

Then I was forwarding the emails, PM's, and build sheets, to people on 1911 forum and GT for them to make their own judgements on what happened.
I have dozens of pics also if you would like to see them.

6. My first ever "forum" was a shotgunning forum dedicated to sporting clays. My wife said to use something anonymous and not use my actual name. I did not even plan on ever posting. So the name I picked was the name of my shotgun "Caesar Guerini" and when the first time I used it my squad of shooting buddies was saying "Hail Caesar" when I shot a clean station and making fun of the guns name. There is ZERO feeling of superiority with me choosing the name. It was the first thing I could think of, and did not think of the context some would take the name to mean.

7. YES, you are right. I was madder than a wet hornet. At one point I was out $2,400 on a junk gun that would not work, a builder that said it "was within Fusion quality standards), and if posted about on one site the postes got deleted.
So yes, I was talking about it. There was several people that had serious issues that was finding the same stonewall that I was with Fusion, and one certain site that deleted anything negative about Fusion.


If you have anymore questions about the ordeal I will be happy to answer them. But truthfully it is all in the past now for me. I hardly ever think about Fusion anymore. They are usually brought up on GT as a friendly poke in the ribs to me. As in "Hey Al, you bought any Fusion's lately" or "Have you been Fusion'ed lately?".

Al
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Old August 29, 2011, 03:19 PM   #49
aterman
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Fusion 10mm Scout Fiasco

I just registered and had, HAD to add my experience.
Fusion Scout Custom in 6" $1600. I have never been able to run a magazine of rapid fire through this weapon. $1600 guess gun; I guess it might work, or might not.
FAILURES:
Feeding
Ejecting
Locking in battery
Locking open on last round [tried different mags -these came from Fusion- different spring weights]
Very, VERY hard to reassemble after cleaning. Barrel locking slide pin? must be hammered over catch in order to get it completely fed through lower assembly, thus locking barrel in place.
Serva's answer: use a different lube!!!!

OH AND YEAH: trying for the 5th or 6th time [yes that's all I've cared to fire this thing] and possibly 100 rounds, I now have a bullet lodged in the barrel and it appears, however unlikely that the primer was ignited before completely locked in battery.
I hope this will help you stay clear of Fusion. I can buy a stock Glock 20 and have a much, MUCH more pleasureable experience with a round that is near and dear to my heart.


Positives:
Looks really good
Accurate
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Old August 29, 2011, 04:05 PM   #50
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I bought a 6 inch longslide 10 MM Fusion for about $1500 about 2 years ago for hunting. Bob Serva, the CEO, was a pleasure to work with and quickly responded to my emails and phone calls. The serial number is in the 300 range (Fusion is a small outfit). It took six months to build and the gun runs like a champ. Only problem to date after nearly a thousand rounds was that the a screw securing the magwell felll off from the hard 10 mm recoil, and I had a local gunsmith drill a deeper hole for the replacement screw.

For a custom 1911 in 10 MM, there are not a lot of other choices. I think the old Dan Wesson company made a production 10 MM and Colt has made the Delta Elite with past issues with quality control. A Custom Nighthawk, Wilson Combat, etc is at least twice the price. I think Serva said that a large percentage of his guns are 10MM and he had less than a dozen staff members at the time. That's my experience.

If you want a trouble free experience, buy a glock. Tight, well-fit 1911's are finicky by nature and very ammo sensitive. I missed an oportunity to bag a nice SOW we happened to drive upon because I was not carrying cocked and lock (only had a full magazine on an empty chamger). It took me several tries to feed the hard cast Double Tap bullets into the chamber and the Hog darted into the woods probably laughing at me doing my tap rack malfunction drills. I blame that failure to feed on the ammo not the gun.

Last edited by Flakbait; August 29, 2011 at 04:14 PM.
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