|May 24, 2008, 06:21 AM||#1|
Join Date: May 12, 2008
Location: Henrietta, FL
Marlin Customer Service ++
Being tired of getting jabbed in the back by the 7 round magazine while the rifle is slung over my shoulder...
I orderd a single 4 round clip, for my 882SS bolt action, from Marlin this week. (Most 4/7 round mags are on sale right now.)
The next day, I got a call about my billing information. Since I am on a night shift right now, the call woke me, even at 2 pm.
After a few minutes of work to clear my cloudy mind, and clarify/correct the information; everything was worked out.
Today the package showed up. Inside it, I found the following:
- One invoice for (1) each 4 shot mag, and shipping.
- Two 4-shot magazines.
- One hand written post-it note on the bottom of the invoice.
"Thank you for your business. Sorry for waking you."
The simple fact that I was on a different schedule was enough for them to feel the need to compensate me.
I will be calling AND writing them to thank them for their customer service.
Thank you Marlin.
Feel free to disagree with my opinion. -I do it all the time.