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Old August 13, 2002, 04:57 PM   #1
VaughnT
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Join Date: May 30, 2000
Location: Western SC
Posts: 663
Back issue problem.....I think...

A few weeks back, I called about a back issue of swat mag (had an article on the SRS security teams). The guy I talked to said he would send me an invoice since they didn't take orders over the phone.

A few more weeks and the invoice shows up in the mail. The thing reads "$0.00" in the amount-owed column, which was weird, but I filled it out with my CC information and sent it back.

To date, I haven't heard anything. There hasn't been any odd activity on my bank account so I'm sure it's not a fraud/theft. I'm just wondering if there was anyone else in the same boat.

Invoice returned. No magazine to show for it. Don't know when it'll show up or if it will at all.

I was looking forward to reading that article and might even subscribe to the magazine if it looks promising. Where's my back issue?
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Old August 13, 2002, 06:36 PM   #2
Rich Lucibella
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Join Date: October 6, 1998
Location: South Florida
Posts: 10,165
Vaughn-
Subscriptions has been handled by LFP (Larry Flint) since we took over. People can say what they will about him, but the organization has bent over backwards to accomodate us...they don't fill subs for other titles and took us on to help out. I'm certain your info is safe.

Please send me an email and I'll get a three way conversation going with them to track down the problem.

Effective with the January issue, we'll be moving to Stark Services for fulfillment. They are one of the largest in the country...and that's all they do.

Rich
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