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I have tried ordering a couple of times from Botach. Neither was a good experience. Each time, they did not have what I ordered in stock. They never let me know. Each time, about a month after ordering I worked the phones for a few days before finally getting thru to them. Then I could not understand what they were saying!!!
Nothing against people with ethnicities other than my own, but if you are going to sell something over the phone, in an English-speaking country, try to speak decent English!!
Long story short, they never had what I wanted, so I canceled my order each time.
I am not trying for a third time
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