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IMO, from what you said, I can easily see why Berry's won't exchange it if it's a sealed package. (I have no idea how it's packaged) It definitely seems like Berry's should have reimbursed you for shipping both ways.
Screwups certainly happen.
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Attention Brass rats and other reloaders: I really need .327 Federal Magnum brass, no lot size too small. Tell me what caliber you need and I'll see what I have to swap. PM me and we'll discuss.
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