Thread: RCBS service
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Old April 30, 2011, 02:51 AM   #1
cheezhed
Senior Member
 
Join Date: November 28, 2007
Posts: 302
RCBS service

I just wanted to let everyone know about the great customer service I got from RCBS. I was working on my die sets in Feb 2007 and I obviously removed the expander plug from a die set. Later that day I had a heart attack and in the course of events I lost the plug. I have no memory of that day at all. I was told that my stepson came over while I was in the basement ( probably working on my equipment ) must have stuck the plug in my pants pocket. I helped him replace a headlamp assembly on his car, went out to shovel snow and had my attack. I had been looking for the thing for some time then realized I must have been lost during my medical treatment. I e-mailed RCBS as to the price for a replacement and they replaced it for free under warranty. This is something I
never expected.
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