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my problem with SWFA is....
my problem with SWFA is not an instock / out of stock issue
but that is pretty bad if they take your money on an out of stock item and worse yet they hold onto it until you ask them what is going on
that is ridiculous...
my problem is I received an item (guess I got lucky there)
then there was a problem with one of the components
and therein lies the customer service complaints
I should note - good customer service is defined by how a company handles problems
thus, if you did NOT have a problem with your order that SWFA had to overcome, you cannot comment on this most important aspect of customer servcice
If you had a problem with your order and SWFA overcame it to your satisfaction or otherwise, please comment on That
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