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I can attest that doing retail business with the public is a pain-in-the-ass... and you both provide good examples of that.
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Try selling the public guns! I have no clue why I have for so many years. Every customer, all seemingly named Bubba, want the world and, of course, expect not to pay for it. It's mostly a hobby-business for me these days....would never want to operate a full-time shop again. :barf: