pendennis, I received the same email, today. Additionally, my wife said that our local store called and the manager personally apologized.
What most here don't know, is that we both know the individual who was interviewed. He used to work at the Burley store until 2 years ago, when he moved and transferred to the I.F. store. Gerry had always made a big deal of denying a sale to anyone who got his hackles up.
I was therefore rather incredulous, when I watched the video. This, Trooper Tyree, is why I wrote my email with the wording I used.
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