I can't help with the proper channels to get this resolved. I read it because I reload a lot of .40S&W and wnated to help with your problem as a reloader ... if you are interested, Lee Precision makes a "Factory Crimp" die that also full length resizes the round. You can set it to ignore the crimping and just use it to guarantee chambering, but that would be fixing the factory's problem ... I'd return the whole lot.
Best of luck,
Saands
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