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Old January 28, 2012, 11:57 PM   #16
James K
Member In Memoriam
 
Join Date: March 17, 1999
Posts: 24,383
When it comes to warranties, what a company says is far less important than what it DOES.

Ruger is generally acknowledged to have excellent customer service, yet here is what they say about a written warranty:

"Why No Warranty Card Has Been Packed With Your New Ruger Firearm?
The Magnuson-Moss Act (Public Law 93-637) does not require any seller or manufacturer of a consumer product to give a written warranty. It does provide that if a written warranty is given, it must be designated as "limited" or as "full" and sets minimum standards for a "full" warranty. Sturm, Ruger & Company, Inc. has elected not to provide any written warranty, either "limited" or "full", rather than to attempt to comply with the provisions of the Magnuson-Moss Act and the regulations issued thereunder. There are certain implied warranties under state law with respect to sales of consumer goods. As the extent and interpretation of these implied warranties varies from state to state, you should refer to your state statutes. Sturm, Ruger & Company wishes to assure its customers of its continued interest in providing service to owners of Ruger firearms."

Jim
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