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Verbal Communication - When to raise your voice?
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February 23, 2009, 03:22 PM
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pax
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Join Date: May 16, 2000
Location: In a state of flux
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Saands,
Verbal Judo: the Gentle Art of Persuasion
, by George J. Thompson, Ph.D., and Jerry B. Jenkins, ISBN 0-06-057765-7
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