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Double Naught Spy · October 6, 2012, 12:20 PM

DPris, you misunderstood. We aren't talking about just obtaining a sample. We are talking about returning a defective gun.

The review isn't just about the gun if the gun doesn't work. It is about how the company will make things right so that the defective gun will no longer be defective. Just like so many gun reviews fail to note problems, they apparently are failing to note problems and followup CS problems in resolving issues.

When you buy a new gun, it usually comes with a warranty. It is part of the gun until which time it expires. So if the reviewers have to return a gun for service, that is very salient information. If a gun company is going to give a hard time to the reviewers of a gun rag that they know are reviewing one of their guns for publication, then they can't be counted on to treat Joe Public much better if Joe Public has a problem with one of their guns under warranty.

October 6, 2012, 12:20 PM	#28
Double Naught Spy Senior Member Join Date: January 8, 2001 Location: Forestburg, Montague Cnty, TX Posts: 12,717	DPris, you misunderstood. We aren't talking about just obtaining a sample. We are talking about returning a defective gun. The review isn't just about the gun if the gun doesn't work. It is about how the company will make things right so that the defective gun will no longer be defective. Just like so many gun reviews fail to note problems, they apparently are failing to note problems and followup CS problems in resolving issues. When you buy a new gun, it usually comes with a warranty. It is part of the gun until which time it expires. So if the reviewers have to return a gun for service, that is very salient information. If a gun company is going to give a hard time to the reviewers of a gun rag that they know are reviewing one of their guns for publication, then they can't be counted on to treat Joe Public much better if Joe Public has a problem with one of their guns under warranty. __________________ "If you look through your scope and see your shoe, aim higher." -- said to me by my 11 year old daughter before going out for hogs 8/13/2011 My Hunting Videos https://www.youtube.com/user/HornHillRange Last edited by Double Naught Spy; October 10, 2012 at 08:33 AM.