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I placed orders with Palmetto armory prior to this incident. These were orders for uppers without bolt carrier groups. While their website asked customers to expect a 15th business day delay, I waited 25 days before trying to leave a voicemail. There voicemail was full. I e-mailed and received no response. I called again and the telephone was answered. The very pleasant girl who took my call told me that they were waiting for my FFL. I noted that this would not be an FFL transfer; after a quick check she agreed. I received my order about a week later.
All of this was prior to the current hubbub. None of the above is offered as a knock on them; they offer useful items at good prices. However, prompt shipping does not appear to be their focus.
I bet your order will show up in a couple of weeks.
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