After repeated e-mails to their no-service department, received a brief e-mail today telling me to send the "clips" back to them for credit. Some might take that as a concession on their part, but the fact of the matter is that they advertised these as 13 round magazines on their website and they are 10 round magazines. I did not get what I paid for. If I return them it will be on my dime and they offered no other compromise.
I had to send e-mail after e-mail and they do not take any responsibility for their mistakes. I guess that seems to be the norm with most companies these days.
I like the second part of their e-mail, which states: "FYI, 11 round was the biggest magazine ever made for the Sphinx 380." Yeah, well why did they advertise 13 round magazines for sale. Looks like they don't know what they are selling.
Nice way to treat a customer
