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Old September 16, 2010, 09:58 AM   #1
scorpion_tyr
Senior Member
 
Join Date: November 10, 2008
Location: East Texas
Posts: 1,326
Kel Tec Customer Service: GOOD!

Suspecting I had a bad extractor for my Kel Tec SU-16C (probably my fault for the ammunition I used) I called Kel Tec.

I walked outside and lit a cigarette before I dialed the number. It was very easy to get transferred to the person I needed to talk to. I told them the problem and he asked for my name and address and as soon as he had the info he told me he would get the parts in the mail. I hung up the phone and still had plenty of cigarette left.

They never asked any questions about what kind of ammo I used or anything. Very polite, professional, and fast customer service!
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