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garrettwc · December 14, 2001, 01:10 PM

I have never ordered from Midway, but I work at the distribution center for a large entertainment media company so I can speak from some experience.

We pay the order pickers the same $$ per hour to pick a $500 order as we do to pick a $5 order. On a large order you can amortize the cost out. Not so on a small one. If I pay somebody $8 labor to pick a $5 part then I have already lost $3 before it even goes out the door.

Is the small order fee profit? Or course it is! They are in business to make a profit.

As long as I live, I will never understand where the belief comes from that you shoud expect top notch service and not have to pay for it

And by the way, every catalog place charges a small order fee. The rest of them hide it in the prices. At least Midway is honest enough to be up front about it.

December 14, 2001, 01:10 PM	#13
garrettwc Senior Member Join Date: October 3, 2001 Posts: 641	I have never ordered from Midway, but I work at the distribution center for a large entertainment media company so I can speak from some experience. We pay the order pickers the same $$ per hour to pick a $500 order as we do to pick a $5 order. On a large order you can amortize the cost out. Not so on a small one. If I pay somebody $8 labor to pick a $5 part then I have already lost $3 before it even goes out the door. Is the small order fee profit? Or course it is! They are in business to make a profit. As long as I live, I will never understand where the belief comes from that you shoud expect top notch service and not have to pay for it And by the way, every catalog place charges a small order fee. The rest of them hide it in the prices. At least Midway is honest enough to be up front about it.